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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
924 Reviews
Call Service Center (850) 683-8411

924 Reviews of David Scott Lee Buick GMC - Service Center

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July 10, 2023

Great staff to work with. After taking vehicle to various other establishments the service team at David Scott Lee Buick GMC was able to determine the issue with my air condit More

by magiccityclassic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Nelson
Report | Print
Jul 11, 2023 -

David Scott Lee Buick GMC responded

Michele, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

July 09, 2023

Friendly staff and great service! !! Thank you for always taking care of us! We will be back More

by kristyguthre22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

David Scott Lee Buick GMC responded

Kristy, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

July 08, 2023

Jeremy is the best. He is my go to at the service department for the pass 10years. More

by DEF1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

David Scott Lee Buick GMC responded

Daniel, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service and for your continued loyalty for over 10 years! Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Jeremy Cadle, in our Service Department, always goes above and beyond to give you an excellent experience! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

July 06, 2023

I had a 2:30 appointment, but came in at 2:00, hoping I could get in and out quickly. It took 2hr 45 minutes!. When I called I stated I needed an oil change only! It turned out 2 b much more than I expec More

by teri.jacksonls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alysha Pitman
Report | Print
Jul 11, 2023 -

David Scott Lee Buick GMC responded

Teri, We sincerely apologize for the issues you experienced while you were at our dealership. Our Executive Administrative Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thanks, Kayleigh Sanders and Beverly White Executive Administrative Team David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-682-2708

July 03, 2023

Good service as usual. Both the Service dept. and Social Executive were very pleasant. Courtesy rinse was a pleasant surprise. The only negative was the oil that was dri More

by MWBOLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly, Alysha Pitman
Report | Print
Jul 05, 2023 -

David Scott Lee Buick GMC responded

Mitchell, Your review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. It was a pleasure speaking with you and Mrs. Bolin today. We truly appreciate your feedback and the opportunity to improve. It is great to know that your experience with Alysha Pittman, in our Service Department, was excellent. We will share your feedback with our entire team. Thank you for being part of the David Scott Lee Buick GMC family! We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

Jul 06, 2023 -

MWBOLIN responded

Always happy with the people and service from David Scott Lee. We have two GMC vehicles purchased and serviced through them. Mitch Bolin

July 02, 2023

I’ve not had a bad experience to date at this dealership. Graham is always helpful and always takes care of my truck. More

by ASHLEYCUCHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Nelson
Report | Print
Jul 05, 2023 -

David Scott Lee Buick GMC responded

Ashley, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Graham Nelson, in our Service Department, always goes above and beyond to give you an excellent experience! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

June 28, 2023

You did not fix the problem. My car is still shaking after i spent 238.00 for a problem that is still not fixed!!! More

by ralphscheuermann5
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Dan Meksch
Report | Print
Jun 29, 2023 -

David Scott Lee Buick GMC responded

Mr. Scheuermann, We sincerely apologize for the issues you experienced while you were at our dealership. Our Executive Administrative Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thanks, Kayleigh Sanders and Beverly White Executive Administrative Team David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-682-2708

June 25, 2023

We are very satisfied with DSL Buick GMC. The staff is always very accommodating and professional. More

by cwcassady02
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 23, 2023

I appreciate that even with a little issue I was answered immediately and also listened to on what services my vehicle needs. More

by FAIRHUP
Recommend Dealer
Yes
Employees Worked With
Graham Nelson
Report | Print
Jun 26, 2023 -

David Scott Lee Buick GMC responded

Lorna, Your 4-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

June 22, 2023

Jeremy is always, always above board and customer oriented in providing service. I trust that he will guide me to the best decisions for service and/or parts alone for maintenance I can perform on my More

by CHRISTOPHER.KRUSE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Cromer
Report | Print
Jun 26, 2023 -

David Scott Lee Buick GMC responded

Christopher, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Jeremy Cadle, in our Service Department, always goes above and beyond to give you an excellent experience! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

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