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David Scott Lee Buick GMC - Service Center
Crestview, FL
889 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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889 Reviews of David Scott Lee Buick GMC - Service Center
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Verified Customer
September 25, 2024
Excellent service as always. Never an issue and very responsive service Department. Best in class for sure! Never an issue and very responsive service Department. Best in class for sure! More
by TODD69
September 25, 2024
Navigation system stopped working after last service. Error message stated SD Card was removed. Was told the SD card reader was bad. Purchased new one from GM website. Replaced but did not fix the issue. Error message stated SD Card was removed. Was told the SD card reader was bad. Purchased new one from GM website. Replaced but did not fix the issue. Still have same error message and no navigation on a very expensive vehicle. More
by scottp504
Employees Worked With
Uriel Baza
September 24, 2024
Brought my vehicle in on a scheduled appointment. After 3 or 4 hours, I had to call them to get a status. They told me they did a tire rotation and that wasn't able to fix my issue and it was a large After 3 or 4 hours, I had to call them to get a status. They told me they did a tire rotation and that wasn't able to fix my issue and it was a larger problem. The issue I have with this was that my car was sitting there for hours after a rotation and no one cared to call me to let me know what they have done and what would need to be worked on. This is not the first time I have dealt with this place. I will not go back. Ever! More
by tssunshine06
Employees Worked With
Not sure who the employee was
September 24, 2024
Everything with the service of our Buick Enclave went very well. Jeremie was great to work with. very well. Jeremie was great to work with. More
by wregbert
Employees Worked With
September 24, 2024
Jeremy was amazing. He helped me pick new tires and get my car aligned and all quickly and affordably! He helped me pick new tires and get my car aligned and all quickly and affordably! More
by PAULANTX
Employees Worked With
September 24, 2024
Jeremy as always was great,, very accommodating and helpful. Unfortunately, he was hospitalized, and my car service was not completed due to being overlooked by other service advisors covering for Jere helpful. Unfortunately, he was hospitalized, and my car service was not completed due to being overlooked by other service advisors covering for Jeremy. Nathan was also great, vey accommodating and helpful, apologizing, and had my car service completed the next day. Jeremy and Nathan deserve 5 stars, but overall satisfaction of service I rated a 4. More
by TAMIKEN
September 20, 2024
Joel the sales person was very good. Jenn the loan specialist was friendly but kept pushing add one that I didn’t need like GAP insurance I put 50% down so gap is worthless. Jose sale ma Jenn the loan specialist was friendly but kept pushing add one that I didn’t need like GAP insurance I put 50% down so gap is worthless. Jose sale manager was good and helped get issues resolved and Jeremy in repair service was good More
by garykor
Employees Worked With
Other Employees :
Joel the salesman was very good
September 20, 2024
Once again, Jeremy Cadle has excelled at taking care of my vehicle. I trust him and the service department mechanics to provide me with top quality service. They never disappoint. And, the bonus is the car my vehicle. I trust him and the service department mechanics to provide me with top quality service. They never disappoint. And, the bonus is the car wash that I appreciate so very much. More
by JASBS2
Employees Worked With
September 18, 2024
Everybody’s very professional greets me immediately welcome me into the facility. Take care of all my needs very professionally and everyone is super friendly. welcome me into the facility. Take care of all my needs very professionally and everyone is super friendly. More
by groovyjuve64@icloud.com
