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David Scott Lee Buick GMC - Service Center
Crestview, FL
924 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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924 Reviews of David Scott Lee Buick GMC - Service Center
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August 24, 2023
Had a great experience at David Scott Lee GMC. Heath is the man to see. Heath is the man to see. More
by RTSCRUGGS
Verified Customer
August 23, 2023
I only get my Denali serviced here because the entire staff is so friendly and easy to work with!! staff is so friendly and easy to work with!! More
by PRINCE19450
Employees Worked With
Other Employees :
Paul Cooper, James Meredith, Michelle Foley, Dan Meksch, Graham Nelson, Larry Beckesh, Alysha Pitman, Ryan Michaud
August 17, 2023
They were short handed, had people out sick and still went above and beyond to make sure I was taken care of. Best service department in town and it isn’t even close! went above and beyond to make sure I was taken care of. Best service department in town and it isn’t even close! More
by gracelandsheds
Employees Worked With
Other Employees :
Dan Meksch, Larry Beckesh
August 16, 2023
It is hard to rate the service department. The advisor I get when I come for an appointment is always nice. However, making the appointment is always with someone different and that is not a The advisor I get when I come for an appointment is always nice. However, making the appointment is always with someone different and that is not a pleasant experience. Twice now I have not been able to utilize having a loaner vehicle like I was sold on. This last time I was told I would get one and when I came for my appointment I was told there were not any. This was inconvenient because I had to change my work schedule and be late in order to wait on my vehicle. Its frustrating when you are told you have a service and make an appointment expecting something and then it doesn't happen. Nowadays you are pretty much handled with the "I am sorry but deal with attitude because it is what it is". Honestly, if it wasn't for my service being covered under contract I would probably not schedule service to avoid all of the frustration. I really like the people have I worked with. I don't want it to reflect badly on them because they are all very nice it seems like there is always an issue. I really like the dealership, last time I had an issue is was taken care of immediately and easily and it was so wonderful. Makes it so hard to rate things accurately. More
by katrinna0925
August 15, 2023
Always a great place to do business. On time and wonderful people to work with when come to me vehicle On time and wonderful people to work with when come to me vehicle More
by Rickymorganpool
Employees Worked With
August 14, 2023
Troy is an outstanding salesman and so pleasant to be around. He made me feel like I was his sister! Anytime I need anything, he gets it done! Trustworthy, knowledgeable, friendly, professional, helpful around. He made me feel like I was his sister! Anytime I need anything, he gets it done! Trustworthy, knowledgeable, friendly, professional, helpful and easy to work with would describe Troy Smith. What a wonderful person! More
by Liz
Employees Worked With
August 13, 2023
Work was completed in satisfactory manner, however the oil change and tire rotation took 3 hours to complete. Car was brought in for 7:30am appointment and was not brought back to bay until 9:00am. I'm oil change and tire rotation took 3 hours to complete. Car was brought in for 7:30am appointment and was not brought back to bay until 9:00am. I'm not sure what the point of making an appointment if the vehicle will just sit for over an hour. More
by THAYER.JUSTIN925
Employees Worked With
