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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
924 Reviews

924 Reviews of David Scott Lee Buick GMC - Service Center

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October 29, 2023

They handled the service in an efficient manner. Their attention to customer service is excellent. More

by PKNOWLES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

David Scott Lee Buick GMC responded

Caulie, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thank You, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 28, 2023

Professional and courteous staff, comfortable waiting area, very clean, minimal wait time. Top notch service. More

by Lorrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

David Scott Lee Buick GMC responded

Lorrie, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thank You, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 27, 2023

Team was very nice and prompt. Thank you for your service team and pickup and delivery. More

by realtor2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Cooper, James Meredith, Dan Meksch, Larry Beckesh, Ryan Michaud
Nov 09, 2023 -

David Scott Lee Buick GMC responded

Michelle, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thank You, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 27, 2023

I dropped my car off at 0730 for an oil change, courtesy wash, replace a weather strip and to check a low tire pressure error. At 1730 I go back to see if the car is ready and it is not. The person who was More

by rodneyMAHAYAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam McLaughlin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

David Scott Lee Buick GMC responded

Mr. Mahayag, We sincerely apologize for the issues you experienced while you were at our dealership. Our Executive Administrative Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thanks, Kayleigh Sanders and Beverly White Executive Administrative Team David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-682-2708

October 26, 2023

We’ve been trusting Jeremy for over 12 years. The service here has been excellent. More

by CHRISTIMOORE.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

David Scott Lee Buick GMC responded

Christi, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service and the past 12 years! Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Jeremy Cadle, in our Service Department, has always gone above and beyond to give you an excellent experience! We appreciate you for being part of the David Scott Lee Buick GMC family, for 12 years and counting! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thank You, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 26, 2023

Waste of time, money, and miles on my truck. Then weren’t didn’t look at the vehicle at the time they said they would. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam McLaughlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

David Scott Lee Buick GMC responded

Brad, We sincerely apologize for the issues you experienced while you were at our dealership. Our Executive Administrative Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thanks, Kayleigh Sanders and Beverly White Executive Administrative Team David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-682-2708

October 25, 2023

Listen to my request and checked out the concerning areas of the car. Fast and efficient services. More

by oxley.nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

David Scott Lee Buick GMC responded

Nicole, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent and all of your concerns were addressed! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 22, 2023

Grateful that though they didn't have an actual appointment available they were able to squeeze my car in for service due to a warning light and needing an oil change. More

by FAIRHUP
Recommend Dealer
Yes
Employees Worked With
Craig Barger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

David Scott Lee Buick GMC responded

Lorna, Your review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent and that our team quickly worked you into the schedule without an appointment. We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 20, 2023

I’ve been a Lee Buick GMC family member since 2018. I continue purchasing my vehicles here because of the team as a whole. Everyone is honest, truthful and stand behind their word. More

by MARK.HARRELL64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Bowman, my sales professional., Paul Cooper, James Meredith, Dan Meksch
Nov 08, 2023 -

David Scott Lee Buick GMC responded

Mark, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle purchases and service needs. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. We are thrilled to hear that your experience with us has been excellent and we appreciate you being part of our family since 2018. Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thank You, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 19, 2023

Great customer service at David Scott Lee. I am nearing payment due but have not received a bill though. More

by JRA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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