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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
924 Reviews
Call Service Center (850) 683-8411

924 Reviews of David Scott Lee Buick GMC - Service Center

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January 24, 2024

The folks at Lee are very professional and courteous; which makes using Lee a no brainer. More

by cswavewatcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

David Scott Lee Buick GMC responded

Charles, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 23, 2024

The desk manager had excellent customer service and was super helpful with concerns about the vehicle. Even gave ideas on how to help without bringing it back for maintenance. More

by airstud1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2024 -

David Scott Lee Buick GMC responded

Anthony, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 19, 2024

You Kept My Vehicle All Day And Did Not Fix It. Did Not Call. Had To Take My Daughter Back To College A Day Late. More

by doswelldt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do Not Remember Service Department Advisor Name.
Report | Print
Jan 19, 2024 -

David Scott Lee Buick GMC responded

Darrell, We sincerely apologize for the issues you experienced while at our dealership. Our Executive Management Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

January 19, 2024

I waited while my car was being serviced. Craig kept me updated on the status and how long I would wait, I was offered refreshments and it was an all around great experience. More

by HEATHERCURTIS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

David Scott Lee Buick GMC responded

Heather, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Craig Barger, in our Service Department, went above and beyond to give you an excellent experience! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 18, 2024

Fantastic dealership! Super helpful staff, and met my needs and wants completely. Will 10/10 recommend everyone to come here for a great deal and fantastic service. More

by ashtonp99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Franqui
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Feb 12, 2024 -

David Scott Lee Buick GMC responded

Ashton, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 18, 2024

Great service and reliable and would use them again. They were able to pick up my truck from the house More

by drscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

David Scott Lee Buick GMC responded

Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 14, 2024

Did a great job on my truck, asked me to pay, but it was under warranty, scared the heck out of me. Washed The truck but still had grease on the handle of the drivers door and on the running boards. Bathroo More

by stansisk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Pruitt
Report | Print
Jan 15, 2024 -

David Scott Lee Buick GMC responded

Stanley, We sincerely apologize for the issues you experienced while you were at our dealership. Our Executive Management Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

January 13, 2024

Slow maintenance and overpriced service. It’s mediocre service at best. If you have no one else to go then sure, this should be a last resort. More

by Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jan 15, 2024 -

David Scott Lee Buick GMC responded

We sincerely apologize for the issues you experienced while you were at our dealership. Our Executive Management Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

January 11, 2024

Dealer provided scheduled service, made recommendations and kept me updated on progress. I did take advantage of their stellar pickup and drop off service. More

by RICKHUGHES907
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

David Scott Lee Buick GMC responded

Rick, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We value you as our customer and for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 09, 2024

Staff was awesome and super accommodating! Thanks for all the help. Top notch as usual More

by JOEY.PETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jolene Haymon
Report | Print
Jan 26, 2024 -

David Scott Lee Buick GMC responded

Joey, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We value you as our customer and for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

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