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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
924 Reviews

924 Reviews of David Scott Lee Buick GMC - Service Center

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May 18, 2024

Items were installed correctly in a timely manner on the same day as delivery. This was a short notice appointment however the job was done promptly within an hour of arriving at dealership. Thanks for a j More

by CTSDESTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Michaud
Jun 13, 2024 -

David Scott Lee Buick GMC responded

Mark, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

May 18, 2024

Always have good service. The place is clean the people are nice. I’ve never had a problem. More

by ROSENTHALJENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

David Scott Lee Buick GMC responded

Jenny, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

May 14, 2024

Good communication before service. Service completed as promised and on time. Good overall experience, appreciate it. More

by bvperkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Beckesh
Jun 13, 2024 -

David Scott Lee Buick GMC responded

Bruce, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

May 14, 2024

Update David Scott Lee Buick GMC and team went above and beyond to make things correct good people working hard to make things right will continue to do business with these good people More

by hotrodwilson19672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

David Scott Lee Buick GMC responded

Mr. Wilson, We sincerely apologize for the issues you experienced while at our dealership. Thank you for allowing our We Care Team to partner directly with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

May 12, 2024

Easy to deal with, I really enjoy working with Wayne. We had positive interactions with everyone. More

by BEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCranie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

David Scott Lee Buick GMC responded

Ben, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. We are thrilled to hear that your experience with Wayne Mccranie was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

May 11, 2024

I haven't been here in 6 years but they had many upgrades to the service department. Service department staff were friendly. More

by Rob B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

David Scott Lee Buick GMC responded

Thank you for your review. We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

May 04, 2024

Service appointment was attended to quickly and professionally. Work completed in reasonable time and corrected the pickup's issues. More

by tcrawford6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

David Scott Lee Buick GMC responded

Timothy, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

May 04, 2024

I appreciated how quickly the dealership was able to schedule my oil change and the customer service I received from Craig. Additionally while waiting for this work to be completed, I walked about th More

by tombowe74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Stoner
May 27, 2024 -

David Scott Lee Buick GMC responded

Tom, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

May 01, 2024

Communication with customer could use improvement. Truck was ready but no one communicated to me that it was. I do realize they are very busy. Overall satisfied. More

by SUEHARRINGTON_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Childs, Chris Manning
Jan 08, 2025 -

David Scott Lee Buick GMC responded

Sue, We sincerely apologize for the issues you experienced while at our dealership. Thank you for allowing our We Care Team to partner directly with you. Please know that we will always work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

May 01, 2024

Excellent Service. I had a wonderful experience and appreciate everyone taking such good care of me and my car. Thank you! More

by Marguerite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Childs
May 21, 2024 -

David Scott Lee Buick GMC responded

Marguerite, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

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