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David Scott Lee Buick GMC - Service Center
Crestview, FL
889 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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889 Reviews of David Scott Lee Buick GMC - Service Center
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April 01, 2024
Thank you for the appointment to have my vehicle serviced. The time was very good for me. serviced. The time was very good for me. More
by dbirge805
Verified Customer
March 28, 2024
This dealership has been going downhill. I have had issues three of the last four times I had maintenance completed here. I used to really trust this dealership but I cringe everything they I have had issues three of the last four times I had maintenance completed here. I used to really trust this dealership but I cringe everything they have my truck. The issues I've had: during a service they left the cabin air filter and cover in the floor board and my glove box left hanging open by the hinge. During the same visit I was charged for DEF that I didn't want. They ultimately made this right by refunding me the DEF. During another visit I had a routine service and they didn't get the oil filter tight. I bought this when I got home and took it back. They said they didn't have anyone available to top off my oil. I demanded it get corrected and finally they did make it right. Most recently they replaced a coolant bypass valve under warranty and three days later I got another check engine light. They kept it four days just to tell me it had air in the cooling system. There wad coolant spilled in the engine bay that was not cleaned up. I had to ask them to make that right and they cleaned it up. I want to continue to use them for my future services but I am worried I will just get bad service. More
by MPSAMS1
March 24, 2024
I feel confident that this dealership is dependable for keeping my car in working condition. I’m able to get an appointment when needed and the work completed in reasonable time. keeping my car in working condition. I’m able to get an appointment when needed and the work completed in reasonable time. More
by SALLYHHUGHES
Employees Worked With
March 23, 2024
The only thing I was unhappy with was they said nothing was wrong with my Key Fob and an hour later I had to use my Key the auto unlock wouldn't work . As I explained when I was there. was wrong with my Key Fob and an hour later I had to use my Key the auto unlock wouldn't work . As I explained when I was there. More
by LOVESANGELS00
Employees Worked With
Simon Pruitt
March 18, 2024
Easy dealership to work with. Whether you are buying a vehicle or using the maintenance department this dealership will treat you like family. Whether you are buying a vehicle or using the maintenance department this dealership will treat you like family. More
by carriedarrow1982
Employees Worked With
March 15, 2024
Scott Lee GMC is no doubt the best GMC dealership in the US. I will be a customer for life as well. My entire family. US. I will be a customer for life as well. My entire family. More
by t.stan.ellis
March 15, 2024
tail light charge over 1000. 00 I got one for 200.00 and installed it myself.asked if Ineeded windshieldwipers Isaid no they installed new ones anyway.My impression is you perform 00 I got one for 200.00 and installed it myself.asked if Ineeded windshieldwipers Isaid no they installed new ones anyway.My impression is you perform maintenance not yet necessary and way over priced Iwill not be back! More
by KELM3
Employees Worked With
Simon Pruitt
March 12, 2024
Customer service was best of the best. Only comment would be after spending $1900 on new tires I was surprised the tires were not clean or shiny. Only comment would be after spending $1900 on new tires I was surprised the tires were not clean or shiny. More
by GLADBO1
Employees Worked With
