Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
David Scott Lee Buick GMC - Service Center
Crestview, FL
924 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
924 Reviews of David Scott Lee Buick GMC - Service Center
Sort by
May 25, 2024
Making the appointment was easy and painless. On the day of the appointment Craig did a good job keeping me informed with what was happening. My only issue was how long it took to complete all On the day of the appointment Craig did a good job keeping me informed with what was happening. My only issue was how long it took to complete all of the service. More
by STONEY13
Verified Customer
May 24, 2024
Just a bit disappointed in not being informed when the problem was noted and you I was left in the dark waiting problem was noted and you I was left in the dark waiting More
by SHALIMARDK
Employees Worked With
May 24, 2024
Fully met expectations. Parts for my job were ordered ahead-of-time and were on site for when I brought my HD in. All services and repairs were completed in a timely and pro Parts for my job were ordered ahead-of-time and were on site for when I brought my HD in. All services and repairs were completed in a timely and professional manner. More
by RICKY.CHAMBERS
Employees Worked With
May 23, 2024
Everyone was pleasant and professional. I appreciated the care they took to make sure I would be safe on my upcoming trip. The waiting area was very comfortable. Even though I wasn’t planni I appreciated the care they took to make sure I would be safe on my upcoming trip. The waiting area was very comfortable. Even though I wasn’t planning on spending so much, it was a good experience! More
by canutalk2us
Employees Worked With
May 23, 2024
Had the best experience ever purchasing a vehicle here. The whole sales team from the floor to Finance and service center was spot on. Finance even saved me money. The whole sales team from the floor to Finance and service center was spot on. Finance even saved me money. More
by Bigcovert
May 21, 2024
Prompt. Finished additional service. It turned out to be a recall item. Satisfied and we’ll return. Finished additional service. It turned out to be a recall item. Satisfied and we’ll return. More
by SRH0
Employees Worked With
May 21, 2024
The transaction was frustrating at challenging on both sides at the beginning but Latoya, Steve, and Jose have answered every call and taken care of most of the issues. I appreciate them sticking with me sides at the beginning but Latoya, Steve, and Jose have answered every call and taken care of most of the issues. I appreciate them sticking with me through this process and highly recommend them. More
by tbsmith234
Employees Worked With
Other Employees :
Jason Cromer, LaToya Thompson, Steve Snell
May 19, 2024
Xtime has not shown correctly the (3) times have had it in for service. I have sent email, texts and voice communication to the service department with no responses. The PermaPlate was incorrectly applie in for service. I have sent email, texts and voice communication to the service department with no responses. The PermaPlate was incorrectly applied. Passenger side mat was damaged during a recent service visit. You would think with spending $100k at a dealership, the service would be a bit better. And I continue to send thousands after my purchase on add-ons…no difference. More
by thomas.m.blue
May 19, 2024
As usual, everyone was terrific, and the service was very smooth and efficient. I am so very thankful for this team! smooth and efficient. I am so very thankful for this team! More
by Marguerite
Employees Worked With
May 18, 2024
Took care of everything professionally and in a timely manner! Including sorting out a door lock issue that came up on-the-spot. manner! Including sorting out a door lock issue that came up on-the-spot. More
by RICKY.CHAMBERS
Employees Worked With
