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David Scott Lee Buick GMC - Service Center
Crestview, FL
889 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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889 Reviews of David Scott Lee Buick GMC - Service Center
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May 21, 2024
Prompt. Finished additional service. It turned out to be a recall item. Satisfied and we’ll return. Finished additional service. It turned out to be a recall item. Satisfied and we’ll return. More
by SRH0
Verified CustomerEmployees Worked With
May 21, 2024
The transaction was frustrating at challenging on both sides at the beginning but Latoya, Steve, and Jose have answered every call and taken care of most of the issues. I appreciate them sticking with me sides at the beginning but Latoya, Steve, and Jose have answered every call and taken care of most of the issues. I appreciate them sticking with me through this process and highly recommend them. More
by tbsmith234
Employees Worked With
Other Employees :
Jason Cromer, Steve Snell
May 19, 2024
Xtime has not shown correctly the (3) times have had it in for service. I have sent email, texts and voice communication to the service department with no responses. The PermaPlate was incorrectly applie in for service. I have sent email, texts and voice communication to the service department with no responses. The PermaPlate was incorrectly applied. Passenger side mat was damaged during a recent service visit. You would think with spending $100k at a dealership, the service would be a bit better. And I continue to send thousands after my purchase on add-ons…no difference. More
by thomas.m.blue
May 19, 2024
As usual, everyone was terrific, and the service was very smooth and efficient. I am so very thankful for this team! smooth and efficient. I am so very thankful for this team! More
by Marguerite
Employees Worked With
May 18, 2024
Always have good service. The place is clean the people are nice. I’ve never had a problem. The place is clean the people are nice. I’ve never had a problem. More
by ROSENTHALJENNIFER
Employees Worked With
May 18, 2024
Items were installed correctly in a timely manner on the same day as delivery. This was a short notice appointment however the job was done promptly within an hour of arriving at dealership. Thanks for a j same day as delivery. This was a short notice appointment however the job was done promptly within an hour of arriving at dealership. Thanks for a job well done. More
by CTSDESTIN
May 18, 2024
Took care of everything professionally and in a timely manner! Including sorting out a door lock issue that came up on-the-spot. manner! Including sorting out a door lock issue that came up on-the-spot. More
by RICKY.CHAMBERS
Employees Worked With
May 14, 2024
Good communication before service. Service completed as promised and on time. Good overall experience, appreciate it. Service completed as promised and on time. Good overall experience, appreciate it. More
by bvperkins
May 14, 2024
Update David Scott Lee Buick GMC and team went above and beyond to make things correct good people working hard to make things right will continue to do business with these good people beyond to make things correct good people working hard to make things right will continue to do business with these good people More
by hotrodwilson19672
Employees Worked With
May 12, 2024
Easy to deal with, I really enjoy working with Wayne. We had positive interactions with everyone. We had positive interactions with everyone. More
by BEN
