Back

David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
924 Reviews

924 Reviews of David Scott Lee Buick GMC - Service Center

Sort by
July 10, 2024

Took my truck in for Perma Plate, Sam had everything set up. Dropped the truck off and they took me to my physical therapy appointment in Niceville and picked me up after. When I got back to the dealershi More

by geyoung1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

David Scott Lee Buick GMC responded

Gary, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Sam McLaughlin, in our Service Department, went above and beyond to give you an excellent experience! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

July 10, 2024

The service was great but the length of time to sit with a kid was not great. The staff was great just needed more updates on why it is taking so long. This was my first time taking my car in and I was clue More

by dysonk819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Baza
Jul 12, 2024 -

David Scott Lee Buick GMC responded

Katie, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

July 10, 2024

Honestly such a lazy dealership and they obviously don’t care about how they are represented by their filthy cars and lack or effort to make it right. More

by nicholhardell
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

David Scott Lee Buick GMC responded

Mrs. Hardell, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

July 08, 2024

excellent customer service, as well as got me an appointment quickly and the truck back to me quickly as well. More

by JCHEATHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

David Scott Lee Buick GMC responded

Southland, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

July 05, 2024

Got the job done quickly. Good service Great people. Curious, friendly, respectful staff. All good. More

by unckroy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uriel Baza
Jul 08, 2024 -

David Scott Lee Buick GMC responded

Roy, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

July 01, 2024

Timely service, easy to make appointment, picked up car on time, driver was excellent, service work was completed as stated. More

by DMRAUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

David Scott Lee Buick GMC responded

David, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

June 30, 2024

Prompt, courteous, professional. The service manager was helpful, transparent, and extremely thorough in explaining the repairs needed, and the repairs required.. I have purchased 11 More

by kevinleibold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Michaud
Jul 08, 2024 -

David Scott Lee Buick GMC responded

Kevin, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

June 30, 2024

Scheduled an appointment 2 weeks in advance for 10 in the morning, waited 4 hours for an oil change with no explanation. What’s the point in making an appointment if it’s going to take 4 hours for an oil cha More

by BFEDORAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Cadle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stippich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

David Scott Lee Buick GMC responded

We sincerely apologize for the issues you experienced while you were at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank You, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-682-2708

June 28, 2024

Great experience all the way through! We will definitely be coming back here for our next vehicle! More

by BYSTANDER900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jolene Haymon, Uriel Baza
Jul 09, 2024 -

David Scott Lee Buick GMC responded

John, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

June 26, 2024

Everyone I spoke with were professional and very helpful, I have always had good experiences at this dealership. More

by davidlanden520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Baza
Jul 09, 2024 -

David Scott Lee Buick GMC responded

David, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

...
13
...