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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
889 Reviews

889 Reviews of David Scott Lee Buick GMC - Service Center

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May 29, 2024

prompt and courteous service. the attendant explained the time this service was going to take. very clean facility. More

by asabio729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uriel Baza
Jun 13, 2024 -

David Scott Lee Buick GMC responded

Alex, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

May 29, 2024

Been my company "go to" dealership for a while now. They have helped us succeed in business since 2013! Great friendly staff and knowledgeable too.! More

by JMOSLEY7
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Levesque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Very helpful! They fixed all the problems! Even a hard to find problem! They went the extra mile in helping us. More

by KRISTIN.AUSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

David Scott Lee Buick GMC responded

Kristin, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

May 28, 2024

Ordered the exact vehicle I wanted. Kept me informed throughout the process. Like dealing with a friend. Knowledgeable and professional. More

by DDC.INSITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne McCranie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

It took longer than expected for an oil change. But the customer service was great. The staff is very nice. More

by Esbanrecendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

David Scott Lee Buick GMC responded

Esban, Your review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. We apologize that your service took longer than expected, and for any inconvenience caused. Please know that we will use your visit to help make improvements to our service times. Thank you for letting us know that your experience with our Service Department Team was great! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

May 25, 2024

Making the appointment was easy and painless. On the day of the appointment Craig did a good job keeping me informed with what was happening. My only issue was how long it took to complete all More

by STONEY13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

David Scott Lee Buick GMC responded

Stoney, Your review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. We apologize that your service took longer than expected, and for any inconvenience caused. Please know that we will use your visit to help improve our service times. Thank you for letting us know that Craig Barger, in our Service Department, went above and beyond to give you an excellent experience! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

May 24, 2024

Just a bit disappointed in not being informed when the problem was noted and you I was left in the dark waiting More

by SHALIMARDK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McLaughlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

David Scott Lee Buick GMC responded

We sincerely apologize for the issues you experienced while you were at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank You, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-682-2708

May 24, 2024

Fully met expectations. Parts for my job were ordered ahead-of-time and were on site for when I brought my HD in. All services and repairs were completed in a timely and pro More

by RICKY.CHAMBERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

David Scott Lee Buick GMC responded

Ricky, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

May 23, 2024

Had the best experience ever purchasing a vehicle here. The whole sales team from the floor to Finance and service center was spot on. Finance even saved me money. More

by Bigcovert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel LaPrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe is caleb
May 23, 2024

Everyone was pleasant and professional. I appreciated the care they took to make sure I would be safe on my upcoming trip. The waiting area was very comfortable. Even though I wasn’t planni More

by canutalk2us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

David Scott Lee Buick GMC responded

Connie, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

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