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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
889 Reviews

889 Reviews of David Scott Lee Buick GMC - Service Center

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June 06, 2024

Thank you for the pick up and delivery and mostly for the detail clean. I was first advised they could not do it but Chief made sure it did. More

by tiffanyathome02
Recommend Dealer
Yes
Employees Worked With
Mike "Chief" Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

David Scott Lee Buick GMC responded

Tiffany, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent and that Chief made it all happen! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

June 05, 2024

Thank you for helping fix my car. Running great, no more possessed locks or ambient temperature registering -40. More

by RZAPATA969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

David Scott Lee Buick GMC responded

Rhonda, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

June 05, 2024

Staff is great, ENVISTA needed Safety Recall , but Washer Fluid was not refilled because it isn’t standard procedure… it should be.. every auto should receive basic car care in your Service Department More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Baza
Jun 13, 2024 -

David Scott Lee Buick GMC responded

DJ, We sincerely apologize for the issues you experienced while you were at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank You, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-682-2708

June 04, 2024

My truck was in the shop a couple weeks, one week waiting for wire harness parts. The problem was rodent damage to the wires which disabled the wheel well lights and the window washer pump. When I picked the More

by Psalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

I called and made an appointment for time that was convenient for me. They were ready when I arrived and performed work in the same time as planned. More

by OwenTJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

I am well pleased with the dealership. I can trust them to do what they say they are going to do. That is why I keep coming back to have my car serviced More

by MAXIE999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Cooper
Aug 20, 2024 -

David Scott Lee Buick GMC responded

Linda, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

June 01, 2024

Service Department contacted me quickly to schedule my Permanent Plate installation; protecting my new ENVISTA from seasonal bug damage. Great team had me processed quickly & thoroughly! More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

David Scott Lee Buick GMC responded

DJ, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

May 31, 2024

Joel and the entire GMC team were very helpful and helped me and my wife with our new vehicle purchase More

by DONALD.CHRISTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel LaPrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

David Scott Lee Buick GMC responded

Donald, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC to purchase a 2024 GMC Sierra 1500. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. We are thrilled to hear that your experience with Joel LaPrade was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

May 29, 2024

Excellence. I will continue to bring my car back here for service and any repair needed. More

by nomojean19
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Baza
Jun 13, 2024 -

David Scott Lee Buick GMC responded

Norma, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

May 29, 2024

Brock is THE man! ! He consistently goes to any length to ensure that we get great customer service and a great deal in our purchase. We have purchased 10 vehicles from More

by VROD71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Collins
Jun 20, 2024 -

David Scott Lee Buick GMC responded

Mark, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC to purchase a 2023 GMC 1500, making this your 10th vehicle purchase with us. We are thrilled to hear that your experience with Brock Collins is always excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

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