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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
889 Reviews

889 Reviews of David Scott Lee Buick GMC - Service Center

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November 22, 2024

My vehicle had two (2) recalls plus a scheduled maintenance and installation of an electronic accessory. All action were completed sooner than estimated. At checkout they quickly updated my bill More

by Hans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Did not put the battery connection back on and did not top off fluids very disappointed More

by DEHENNEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam McLaughlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

David Scott Lee Buick GMC responded

Doris, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

November 22, 2024

Outstanding dealership that will help you find what you are looking for in a vehicle without any pressure to buy! More

by catherine.wickery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne McCranie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

I took my car for its first service. I prepared to have a long wait , Sam said it would only be and hour and a half to my delight I was out in less than an hour. never had such a quick s More

by olgakievitt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Craig and the service department have been aggressive at working to find and correct an ongoing problem with this vehicle. The most recent service took a new approach to the issue and we believe found the s More

by tcrawford57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

David Scott Lee Buick GMC responded

Thank you for your review. We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with Craig Barger and our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-6411

November 16, 2024

Wayne was very helpful and knowledgeable of our Yukon and after delivery he noticed some area he didn't like and immediately requested a new detail. More

by PBAJERRYB
Recommend Dealer
Yes
Employees Worked With
Wayne McCranie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

David Scott Lee Buick GMC responded

Thank you for your review. Congratulations on your new Yukon! We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with Wayne Mccranie and our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-6411

November 15, 2024

Caring service from Jerremy our maintenance coordinator. Always kept us advised of there progress. Great service More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

David Scott Lee Buick GMC responded

Bob, Thank you for your review. We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with Jeremy Cadle and our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-6411

November 15, 2024

Craig and all staff encountered during my service visit were extremely helpful and professional. I always refer the service department to others if the subject comes up in conversation with anyone. More

by macdaddyc55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Chief" Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

David Scott Lee Buick GMC responded

Thank you for your review. We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with Craig Barger and our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-6411

November 13, 2024

The process was smooth and Craig kept me well informed on the work being done. No complaints. Happy with the results. More

by SALUKIKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

David Scott Lee Buick GMC responded

Thank you for your review. We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with Craig Barger and our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-6411

November 12, 2024

Dealer ship was clean and professional, completed oil change and recall on my car in a timely manner even gave it a wash which was unexpected. More

by goaktree4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Michaud
Nov 19, 2024 -

David Scott Lee Buick GMC responded

Thank you for your review. We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-6411

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