David McDavid Lincoln Frisco

I have never had getting a new car any easier than it has been at David McDavid Lincoln Mercury in Plano. This is the sixth new car. The reason for the rating is the service has been excellent in both the been at David McDavid Lincoln Mercury in Plano. This is the sixth new car. The reason for the rating is the service has been excellent in both the sales department and the maintenance department. We did have a problem with our previous car and it was handled promptly. More

I took my Mercury Mountaineer, which I purchased new at the dealership in for service. The service tech apparently did not agree with my political beliefs and used a tape gun to duct tape over a bumper st the dealership in for service. The service tech apparently did not agree with my political beliefs and used a tape gun to duct tape over a bumper sticker on the rear windshield. The jagged edge of the tape gun scratched the paint on the tailgate and the dealership refused to offer anything--not even an apology. Furthermore, the service tech (probably the same one) rubbed grease all over the interior upholstery and dash. And they wonder why I haven't been back. More

I would not purchase a vehicle from this dealer. That do not stand by hide there vehicles. I purchase a car and 9 months later my brakes are 90% used and need to be replace. They should have replaced them not stand by hide there vehicles. I purchase a car and 9 months later my brakes are 90% used and need to be replace. They should have replaced them before they sold the car. Know they should do the right thing a replace the brakes at their cost. More