David McDavid Acura of Austin

I called this dealer because it is the closest one from where i live. The Service Drive Manager Michelle answered my phone call and told me they were all booked up but she some how made a space in the sche where i live. The Service Drive Manager Michelle answered my phone call and told me they were all booked up but she some how made a space in the schedule to take care of me to fix the problem with my car. when i arrived to the dealership it was red carpet treatment all the way. Michelle took care of me in a very professional and friendly way and the time i waited for my car was not long at all. The job they did to fix the radio was supper professional. And because I am in the military Michelle gave me a nice discount. Just for the quality of service and the attention to detail that this dealership has it is worth going. I most defiantly from now on will be going there for all my Acura car needs. More

Went in ready to purchase a new TL and after extensive price reasearch new my target #. They would not even get within about $2.5k of this number and on top of that both both the salesman and GM played t price reasearch new my target #. They would not even get within about $2.5k of this number and on top of that both both the salesman and GM played those over the top cheesy sales tactics trying to pressure me to buy, telling me that they had an appointment to show the car I was interested in to a couple later that day an he couldnt guaranteee that it would still be ther if i thought it over, blah, blah, blah. They try and play for you a fool. I went to Sterling Acura next, told the salesman the price I wanted, and it was a done deal at the exact pricng I wanted (again, about $2500 less that McDavid). Funny thing is that the McDavid salesman called me a few days later to say that he could throw in free winow tining (wow!) if I would come back and buy the car (guess the couple didnt buy it after all, ha!). I told him I puchased from Sterling right after giving McDavid the first shot and he said 'fine' and hung up on me. Will never go there again. More

I went to McDavid Austin to just browse but I couldn't help but purchase a car due to my wonderful experience there. I was approached by a Salesman by the name of Desmond Townsend who was very helpful and help but purchase a car due to my wonderful experience there. I was approached by a Salesman by the name of Desmond Townsend who was very helpful and wasn't blowing smoke if you know what I mean!! The location is further than I would usually go but I do it again and again because of how direct and personable my salesman and others were. Overall Five stars to the place and the salesman. More

I have been using this dealer for the past two years since we moved to Austin. Felix and Raj do a fabulous job taking care of my car needs. They are friendly, accommodating, and helpful in every way. since we moved to Austin. Felix and Raj do a fabulous job taking care of my car needs. They are friendly, accommodating, and helpful in every way. They provide quick feedback, provide transportation, and work to find the best price for any service provided. All people at the dealership are pleasant and go out of their way to make me feel appreciated as a customer. More

Roy made buying a car fun and easy! Which has not been typical of my past experiences. There was no pressure, no "game playing". He said "what can I do to earn your business? How can we make you happy"? W typical of my past experiences. There was no pressure, no "game playing". He said "what can I do to earn your business? How can we make you happy"? We made a deal, and it was fair and hassle free! Thank you, Roy, for making my buying experience a great one! P.S. I LOVE my new car!!! More

Consistently demonstrated genuine interest in my stated goals, actively and attentively listened, and took extraordinary actions to ensure that goals are met. Thoroughly professional, considerate, and dedi goals, actively and attentively listened, and took extraordinary actions to ensure that goals are met. Thoroughly professional, considerate, and dedicated to making the purchase simple and fun. More

Upon arrival I was met by a very courteous and helpful individual that briefly reviewed with me the purpose of my visit. He walked me over to the service advisor who already had my work order printed up individual that briefly reviewed with me the purpose of my visit. He walked me over to the service advisor who already had my work order printed up and explained the scope of work to be done and how long it would take. I asked if there was any way to have the engine compartment cleaned as an additional service and he advised that it could only be done as a full auto detail. I indicated that I didn't want the full detail so just the scheduled service was fine. The work was done on time (1 hour + 15 minutes)and when I went to pick up the vehicle to drive away a service tech was wiping down the surface areas of the engine compartment which made everything look very nice and clean---a very pleasant surprise. I will continue to be a repeat customer and have no qualms about recommending the service department to anyone. More

I was having a recurring pairing issue with the Bluetooth feature in my TSX. Phillip greeted me immediately and said it would be about 90 minutes for the service. I seated myself at one of the work cubes a feature in my TSX. Phillip greeted me immediately and said it would be about 90 minutes for the service. I seated myself at one of the work cubes and began working via their WIFI connection. Phillip came back in 35 minutes and said the car was ready early. Their service department is extremely efficient, professional and courteous. I would recommend McDavid Acura highly. More

David McDavid offers EXCEPTIONAL service. Whether it is basic or major maintenance, they treat you very well and always try to help. I’ve bought my last three cars from here and will definitely purchase a basic or major maintenance, they treat you very well and always try to help. I’ve bought my last three cars from here and will definitely purchase again from David McDavid. More

Tuan was knowledgeable, friendly, and overall, not a pushy salesman which we were fearing when we went new car shopping. It was a truly painless experience, and would be happy to refer anyone to Tuan f pushy salesman which we were fearing when we went new car shopping. It was a truly painless experience, and would be happy to refer anyone to Tuan for the same experience we had! More