David McDavid Acura of Austin

The service team is ready, greets me, and I am processed in minutes. This time I waited for service and it was done in exactly the time promised. I am updated frequently. Quality is great!!! I have in minutes. This time I waited for service and it was done in exactly the time promised. I am updated frequently. Quality is great!!! I have also priced the service & work and it is always competitive. Even tires. I have been using this service organization for years and even with some changes in staff it continues to be top notch. I give this group a 10 out of 10. Try them. More

I greatly enjoyed working with Tuan Sparrow, Nicole Rager and the David McDavid Acura team after I discovered a used Honda Odyssey for sale there on AutoTrader.com. I initially used the online chat function and the David McDavid Acura team after I discovered a used Honda Odyssey for sale there on AutoTrader.com. I initially used the online chat function to ask Ms Rager some questions about the vehicle, and her prompt research and replies convinced me it was worth traveling to the dealership to take a look at the car in question. When I arrived at the dealership, Mr Sparrow patiently answered all of my questions (I had many as we checked out the car from bumper-to-bumper in 100+ degree weather). His experience and professionalism made my David McDavid Acura experience a very positive one. More

My initial contact with David McDavid Acura started with Kim via their online service. She was extremely friendly and helpful and provided me information on a car that would meet my needs and in my price ra Kim via their online service. She was extremely friendly and helpful and provided me information on a car that would meet my needs and in my price range. When I came in for a test drive I was greeted by a salesman. Interestingly, the sticker on the car did not match the price I was quoted (sticker price was higher). I was told that internet prices are lower because they recognize that internet shoppers are more savvy and that the sticker on the car was for walk up buyers! To me that seemed a bit deceptive. It was late in the day and almost closing. I felt rushed and most, if not all, my questions were answered with ‘I don’t know” or I’m not very familiar with this car (it was a used car – not an Acura). I contacted Kim again the next day and came back and worked with a different sales person who was friendly and accommodating. When I requested to have the car checked out by a 3rd party prior to purchasing the vehicle and asked if we could agree on a final price for the sale, the dealer would not negotiate even a penny! Not only that, but there were obvious issues with the vehicle that the dealership refused to fix as part of the sale including a broken windshield wiper and a badly needed detail. When the process started, I was quoted a “walk-out” price which included TT&L. Later I was told that was not the case and they never said that even though I had a witness! So, in the end, I was presented a final price higher than what I was initially quoted along with repairs I would have to perform. When I challenged this, I was told they had another party interested in the vehicle. Clearly, they were only interested in who would pay more vs. servicing and retaining a potential new customer. The whole process was a complete waste of my time. My experience with David McDavid Acura was not impressive. Based on my experience, I would not purchase a car from David McDavid or recommended this dealership. More

We were at David McDavid to buy a new Acura RDX 2013. We were there for the first time and we were welcomed by Mr. Bill Houp who took care of the all aspects related to buying an Acura car. Initially we wer were there for the first time and we were welcomed by Mr. Bill Houp who took care of the all aspects related to buying an Acura car. Initially we were interested in an RDX 2012 but after testing we realized that we need a slightly bigger car . Subsequently Bill arranged for a new test drive then the procedures of buying a new RDX 2013 . Bill is a very knowledgeable sales consultant. He gave us all the answers to our many questions . During the buying procedures Bill made all the procedures as smooth as possible . We are happy with the car we bought as well as the great experience we had at David McDavid store. We recommend David Mc Davis as well as Mr. Bill Houp to anyone who want to buy a car and enjoy a friendly environment and an excellent service. Thanks Bill . Nick & Vivianne Dordea Cedar Park, TX More

We drove from SA to Austin to purchase our MDX, they made us the best deal and so easy to work with. I already have told people about our great experience with your dealership. We will buy our next Acura a us the best deal and so easy to work with. I already have told people about our great experience with your dealership. We will buy our next Acura at David McDavid! More

Make sure you understand what is presented and get all terms in writing. Buying experience at McDavid started excellent and ended negative. Believer in second chances. God Bless... terms in writing. Buying experience at McDavid started excellent and ended negative. Believer in second chances. God Bless... More

My initial contact with David McDavid Acura started with Kim via their online chat. She was able to give me information regarding a car I had seen on their website. I decided not to pursue that specific Kim via their online chat. She was able to give me information regarding a car I had seen on their website. I decided not to pursue that specific car but they were able to suggest some dealer loaner cars for me. When I came in for a test drive I was greeted by Alan. He was very friendly and very comfortable to talk with. We went for a test drive and he pointed out all the features of the car. Since I wanted a different package on the car I did not purchase this specific car but I chatted with Kim the next day. She spoke with her manager and was able to get me a brand new Acura TL for the same price as the dealer loaner car they were selling. When I came in to test drive the new car I was greeted by Dorian. He was also very friendly and very knowledgeable about the car's features. I asked for payment numbers on the car and the initial was too high for me. Dorian went back to his manager and financing person and was able to come down to the payment I was looking for. My whole experience with David McDavid Acura was top notch. I brought my car in for a car wash and the service guys were great too. Looking forward to a long relationship with this dealership. More

Bill was very knowledgeable and helpful, great assest to have on your sales team. I did not feel pressured nor bothered and for me that is a plus. I would definitely recommend this dealer to anyone lookin have on your sales team. I did not feel pressured nor bothered and for me that is a plus. I would definitely recommend this dealer to anyone looking for a new/used car. More

Great experience. Staff treated me with respect. I went to a number of dealerships before deciding to spend my second largest purchase of my life with these guys. to a number of dealerships before deciding to spend my second largest purchase of my life with these guys. More

I extensively research everything I buy in order to get the best product for the best price. I was in the market to buy my wife a 2013 Acura MDX and contacted the 2 dealers in the Austin area for price qu the best product for the best price. I was in the market to buy my wife a 2013 Acura MDX and contacted the 2 dealers in the Austin area for price quotes. The sales reps from both dealerships were eager to help and answered my questions. Kim Thomas and Sean Weekly at David McDavid responded right away, while the other dealership responded 10 hours later (while I was signing the papers for my new car with at David McDavid). Both quotes were great; however David McDavid’s price was lower (and they responded quicker). Roy Martinez was my closing sales rep and I immediately felt at ease and knew he wasn’t the type to try to pull a fast one. He offered options and made sure I was educated on all the features of my new MDX. He is the type of person who will actually remember you as a life-long client and not just yesterday’s sale. Sean Weekly is the Sales Manager, and he was more than fair and gave me a great deal. Rebekah Houston was my loan closer and she was very pleasant to work with. I felt she did a great job of giving me all the specifics of what I was signing. Special recognition and gratitude to all these people I worked with: Kim Thomas Roy Martinez Sean Weekly Rebekah Houston Just as I have chosen a trusted doctor and dentist, I have now chosen David McDavid Acura of Austin as my trusted Acura dealership! I highly recommend! More