
David Dodge Chrysler Jeep
Glen Mills, PA
Filter Reviews by Keyword
By Type
Showing 5,604 reviews
I had to bring me 2 year old vehicle in multiple times for the same issue. The service itself took a couple weeks to schedule. I dropped the car off the night before expecting to be one of the first to be for the same issue. The service itself took a couple weeks to schedule. I dropped the car off the night before expecting to be one of the first to be looked at (service apt was 8am). By early afternoon I needed to call back because I had not heard from service advisor. The Advisor was not helpful at all and I needed to escalate. Under advisement of the service manager I escalated with Chrysler/Jeep customer service. That was helpful. Chrysler expedited the part and was giving me free oil; changes for my trouble however the service department did not originally honor and charged me anyway, I ended up paying and that day heard again from Chrysler that the intent was for me not to pay for the oil change and then needed to contact the service department again. The Service manager refunded the fee and although was pleasant to deal with, I feel like this could have been handled much different. One addition issue I have is that when they changed the part they must have spilled radiator fluid which you can smell through vents and when exiting car. More
Great customer service and timeliness. Really appreciated their work and communication. Very pleasant waiting experience as well while waiting for car to be ready! Really appreciated their work and communication. Very pleasant waiting experience as well while waiting for car to be ready! More
We have leased several cars over the years from Mike McVeigh. He is a professional and reputable sales person and would recommend working with him. McVeigh. He is a professional and reputable sales person and would recommend working with him. More
Smooth, easy transaction. Working with Gary was once again a pleasurable experience. I will certainly refer friends and family to David Dodge. Working with Gary was once again a pleasurable experience. I will certainly refer friends and family to David Dodge. More
People where great and very helpful there. Gave the impression that they really cared. Good selection and easy to work with on pricing. Gave the impression that they really cared. Good selection and easy to work with on pricing. More