Dave White Chevrolet - Service Center

I felt like from the beginning Racquel had an attitude. My vehicle key was stuck in the ignition when I arrived at Dave White which was the reason I went there. I got out of the car leaving the key in t My vehicle key was stuck in the ignition when I arrived at Dave White which was the reason I went there. I got out of the car leaving the key in the ignition so your people could see it. When vehicle was moved inside building key came right out. They were not able to do anything to my vehicle because it didn't do it to them while the vehicle was at your shop. The car has done it several times since leaving Dave White. Once I move the shifter back and forth the key comes right out. If you did bring it back to Dave White if it was having the issue by the time I got to your place it probably won't do it again. They suggested leaving it at Dave White for a couple of days to see if they can get it to replicate the issue while at Dave White. I am frustrated with the whole issue. I only have less than 17,000 miles on my car and my warranty is up in October, 2024. I am worried that after my warranty is up I will have to pay to have it repaired. Racquel's reply was we want to find the problem because our technician's do not get paid unless they find a problem other wise they wasted there time checking it out. My husband I felt like we were just getting the run around. My husband figured it has to be in the shifter and he is not a GM mechanic..... FYI When I scheduled my appointment - I was told you had a shuttle service and you could take me to my work and pick me up from work and take me to Dave White to pick up my vehicle once done. I used that shuttle to take me to work at 8:00 am. I talked to the gentlemen who said the shuttle quits at 3 pm and that he would not be able to pick me up from work to pick up my vehicle. I work until 5 pm. I had to have my husband get off work early to take me there to pick up my truck. I was checking the status of my repair on your text message status. The status never changed - it was left on what time I dropped my vehicle off. I called 2 times to check on the status. It wasn't until about 3 pm when I ended up getting a reply from Racquel stating they could not find anything wrong with my vehicle. More

Scheduled an appointment for an oil change online. The first available appointment was almost 4 weeks out. I got a call from the service center to get my vin and asked if there was an earlier appointm The first available appointment was almost 4 weeks out. I got a call from the service center to get my vin and asked if there was an earlier appointment available. Receptionist rescheduled me. When I showed up for my rescheduled appointment, there was no record that it had been rescheduled. I ended up waiting 2 hours. While I was waiting I heard several employees talking in a not very professional manner. The technician came out and gave me a price for replacing my battery, which I declined. On the bottom of my receipt in the “recommended not done/ declined services” area it states that “customer states battery dead. Replace battery.” I have never had battery issues and did not state this. All around, not a good experience. More

They are very professional friendly and helpful. First class in every way. Customer service is excellent. First class in every way. Customer service is excellent. More

We took the car in for repair but the next day the engine light came back on and we are experiencing the same problems. light came back on and we are experiencing the same problems. More

Service was great no complaints everything everything I asked for was done on my vehicle. Thank you very much. This is my fourth Corvette and I always bring them to Dave White’s for service because I can t asked for was done on my vehicle. Thank you very much. This is my fourth Corvette and I always bring them to Dave White’s for service because I can trust. More

On time professional service and additional updates on other services that should be preformed on your vehicle other services that should be preformed on your vehicle More

The service department installed a front license plate bracket on my 2023 Tahoe. I would think after spending $40 it would have come with screws to actually mount the license plate. bracket on my 2023 Tahoe. I would think after spending $40 it would have come with screws to actually mount the license plate. More

Vehicle was ready when promised, communication was good, and the problem was fixed. Can’t ask for more. and the problem was fixed. Can’t ask for more. More

Great customer service. I think when getting service u should get a car wash too I think when getting service u should get a car wash too More