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Dave White Chevrolet - Service Center

Sylvania, OH

4.2
1,212 Reviews

1,212 Reviews of Dave White Chevrolet - Service Center

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June 02, 2023

Prompt & personal service. Pleasant people. Excellent sales rep in Bill Roemer. Very helpful & informative remembers me from prior purchase More

by CRROTH2277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Roemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Dave White Chevrolet responded

Thank you for the kind words for Bill and the team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 31, 2023

Car serviced timely, friendly service folks, will return in the future. Have a nice day More

by ABLE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Dave White Chevrolet responded

Thank you for choosing Dave White Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 27, 2023

The service team was both professional and friendly. My vehicle was in and out of the service center in the promised time. A pleasant experience nowadays. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
May 28, 2023 -

Dave White Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dave White Chevrolet, we look forward to having you as a valued customer for many years to come! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 26, 2023

Dealership was prompt, attentive,congenial and right on time. I was acknowledged in every part of the dealership. Too bad there wasn't a new Corvette there..... I might have driven it home. More

by TLBRUNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mehling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Dave White Chevrolet responded

Thanks for sharing your thoughts about your experience with Dave White Chevrolet. We appreciate your business and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 26, 2023

Worst service center. do not honor paid upfront platinum service plans do not purchase any service plans from this dealership they do not honor plans More

by djvcook1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Jacobs
Jun 01, 2023 -

Dave White Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 25, 2023

When you arrive to get your car serviced there is no wait for someone to greet you. More

by theresazahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Roznoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ganues
May 25, 2023 -

Dave White Chevrolet responded

Thanks for sharing about your experience with Dave White Chevrolet. Glad we were able to get you in and out. We appreciate your business and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 24, 2023

What an unpleasant experience. We had an appointment but when it got towed in we were told it would be a few days before anyone was going to look at it. Alexis never called u More

by Jon Miller
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Keener
May 27, 2023 -

Dave White Chevrolet responded

We're sorry to hear about your experience, Jon, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you wouldn't mind continuing the conversation, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 24, 2023

Terrible service, highway robbery, won't recommend Dave White to anyone. Very slow and uninformative to money paying customers. Paid top dollar to not be helped.... Thanks for nothing, my xxxxxxx truly hur More

by thechamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim ? 0 stars
May 25, 2023 -

thechamps responded

Won't be back

May 20, 2023

Came in for a recall on my suv. It was done in a fast and timely manner. The only minor issue I had was the service agent over the phone finding the recall needed for my suv. More

by Laxmlb100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ganues
May 22, 2023 -

Dave White Chevrolet responded

Thank you for choosing Dave White Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 20, 2023

Kyle Ganues is the best service rep I’ve ever known. He’s helpful, knowledgeable and courteous. More

by mslates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
May 22, 2023 -

Dave White Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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