1,230 Reviews of Dave White Chevrolet - Service Center
Oil change Took longer than most of my oil changes in the past there for an hour and a half . But good service....thank you can’t wait til my lease is up Took longer than most of my oil changes in the past there for an hour and a half . But good service....thank you can’t wait til my lease is up More
Bad Service I’ve purchased my current and previous vehicles from Dave White. I’ve always utilized the service department to complete my routine maintenance / repa I’ve purchased my current and previous vehicles from Dave White. I’ve always utilized the service department to complete my routine maintenance / repairs. The employees that previously worked there always made sure I left satisfied. This was not the case on 10/14/19. I came in for an oil change, tire rotation, and requested an estimate for replacement of my spark plugs. Everything went smoothly until I got home to find out my oil was over a quart low and one of my tire lug nuts was not secured after the tire rotation. I called and spoke to the receptionist who advised to bring the vehicle back. I drove back to the dealership and the response I got was “maybe the technician was rushing and didn’t secure the lug”, and “I don’t know what happened with the oil not being topped off.” Both of those answers were totally unacceptable as I entrusted Dave White to complete a service effectively. Not only could this have caused my engine to blow but it could have caused an accident or possibly my life. Customers expect good quality service and this was not the case. I worked with Alexis whom was nice at first but became very rude once I brought the issues to her attention. I am bringing my car in on 10/18/19 for a tune up and the only reason I am utilizing Dave White is because they were able to get me right in. Alexis rudely said she will have the mechanic look over the car when I bring it in for my future appointment to make sure everything was done probably. I am very disappointed and very displeased with the service. More
Excellent personalized care! I was having some minor issues with my car that I didn't even have to pay to get fixed. Nevertheless, I received full attention and my car was taken c I was having some minor issues with my car that I didn't even have to pay to get fixed. Nevertheless, I received full attention and my car was taken care of on the spot. More
Good quick friendly Good customer service friendly nice people get my car in and out quick remind me when it time to get oil changed car washed free Good customer service friendly nice people get my car in and out quick remind me when it time to get oil changed car washed free More
Great customer service! I went in for an oil change but asked if they also had any touch up paint for a nice deep scratch along my back hatch. They did and serviced everythin I went in for an oil change but asked if they also had any touch up paint for a nice deep scratch along my back hatch. They did and serviced everything in a timely manner! More
wash with oil change Took truck in for oil change and came back to me washed.The morning looked very busy for them and still was in and out in a hour. Just still waiting f Took truck in for oil change and came back to me washed.The morning looked very busy for them and still was in and out in a hour. Just still waiting for the gas tank fill up as promise when purchased. More
Alexis is always helpful , And truthful Told to bring my car in could not guarantee same day service, Reviewed car with ALEXIS, waiting for corvette guy and was ready day ahead......at no c Told to bring my car in could not guarantee same day service, Reviewed car with ALEXIS, waiting for corvette guy and was ready day ahead......at no cost ... More
No car wash , please Service was great and timely. The only disappointment was the free car wash after service. My car comes out worse than it did when I came in. I think Service was great and timely. The only disappointment was the free car wash after service. My car comes out worse than it did when I came in. I think hard water makes the spots. I’ll have to remember to tell the staff- no car wash for me!! More
I had a nail in my tire of my SS. I have always had excellent service! Since my husband passed, I depend on those working on my car to take great care of my car and they do! I take gre I have always had excellent service! Since my husband passed, I depend on those working on my car to take great care of my car and they do! I take great care of my car and don't want poor service. You have fine employees working there! I have the personal experience of working with Matt and Kyle. How lucky I am! I would strongly recommend Dave White for their service! More
New Tires Great service, competitive pricing on new tires for my Terrain. Kyle is my trusted Service advisor. I highly recommend Dave White Chevrolet for new ti Great service, competitive pricing on new tires for my Terrain. Kyle is my trusted Service advisor. I highly recommend Dave White Chevrolet for new tires and vehicle service. More