Dave White Acura - Service Center

Service Scott was extremely helpful. He is a great manager and genuinely nice guy. That makes a big difference to me when I am on the market for a new car. Scott was extremely helpful. He is a great manager and genuinely nice guy. That makes a big difference to me when I am on the market for a new car. More

Great Service Explained the diagnostics. Was very friendly and intentive. Kept me informed on progress and did not force unneeded services. Much better than n last Explained the diagnostics. Was very friendly and intentive. Kept me informed on progress and did not force unneeded services. Much better than n last visit with Scott's replacement More

Engine lights warning Service light were on to take my car in. Told me to park the car.I called the service department about the problem and was told to come in and they wo Service light were on to take my car in. Told me to park the car.I called the service department about the problem and was told to come in and they would look at the problem. Scott gave me a car to use until mine was ready. Car need an update. More

Tires needed changing, none in stock Made an online appointment for an oil change and tire change (clearly stated in the appointment notes and made about 1 month in advance). Came from Made an online appointment for an oil change and tire change (clearly stated in the appointment notes and made about 1 month in advance). Came from an hour away so I wanted to get everything done in one visit. When I arrived they did not have the tires in stock so the oil change was done but I had to make another appointment in 2 weeks. So another day trip to Toledo that I wouldn't have needed. More

Purposeful & painless. Scott provided excellent customer service from beginning to end. He deserves a bonus or two. Thank you also to Lisa for my 1st use of the chat service Scott provided excellent customer service from beginning to end. He deserves a bonus or two. Thank you also to Lisa for my 1st use of the chat service. I had hope that Acura would have beat a competitors price. It was my 1st time scheduling my service myself on line. More

good experience On time, thorough, over all a very good experience. Comfortable waiting room and complete facilities. Cleaned car nicely and were considerate of my co On time, thorough, over all a very good experience. Comfortable waiting room and complete facilities. Cleaned car nicely and were considerate of my concerns such as tire pressure and reseting oil gauge. More

They Make Sure to Make it Right Attention to detail and effective communication separates them from the rest. My only gripe would be that I wish they had more loaner cars available f Attention to detail and effective communication separates them from the rest. My only gripe would be that I wish they had more loaner cars available for multi-day service jobs. More

Always treated well. My wife and I are on our third Acura. Our first purchase occurred around 2004 and it was because my wife liked the car (TL). When it was time to rep My wife and I are on our third Acura. Our first purchase occurred around 2004 and it was because my wife liked the car (TL). When it was time to replace another vehicle, she wanted another Acura because of the way she was treated by Chris Basilius and the service department. When it was time for another car, we didn't consider anything else, we just went to see Chris. We are always taken care of when we go for service. More

Great experience Fast, friendly and efficient service. Completed sooner than I expected.Employees made the wife and I feel welcome. Waiting area was clean and pleasan Fast, friendly and efficient service. Completed sooner than I expected.Employees made the wife and I feel welcome. Waiting area was clean and pleasant with complimentary drinks and USA Today. More

On time, Courteous, and CLEAN Oil change , tire rotation and many poit inspection ... 1 hour to complete and they washed my car. Scott was attentive and knowledgeable ... what mor Oil change , tire rotation and many poit inspection ... 1 hour to complete and they washed my car. Scott was attentive and knowledgeable ... what more could I ask for. 5 stars for sure. More