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Dave White Acura - Service Center

Sylvania, OH

4.7
550 Reviews

550 Reviews of Dave White Acura - Service Center

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December 15, 2018

Quick and easy Everything about the staff and service were a five star rating. I gave it a four because for the caliber of dealership the service waiting lounge was More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 20, 2018 -

Dave White Acura responded

Thank you for your review, Deborah! We truly appreciate it! As I'm sure you noticed while you were in, we are undergoing a renovation. Our waiting area will be having a major face lift and new flooring. We hope you will come back and see it once it is done! We're very excited!

December 12, 2018

Service for TL Even though there was construction about the dealership, the staff (Scott) was very helpful and efficient. I have been coming here for at least 10 yea More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sulier
Dec 13, 2018 -

Dave White Acura responded

Thank you for your review and for your continued business! We truly appreciate it! We apologize for the construction, we can't wait for it to be over so we can show off their hard work!

December 08, 2018

Excellent service and staff. My service was excellent as always! Scott is a very professional and kind service manager who always goes out of his way to help me. More

by KIM.NOFZIGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sulier
Dec 08, 2018 -

Dave White Acura responded

Thank you for your outstanding review, Kim! We truly appreciate the review and your business!

December 08, 2018

Complete satisfaction Customer service is great very relaxing I love the experience I have never seen it with anyone else I recommend anybody everybody to come there More

by TONLO8721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sulier
Dec 10, 2018 -

Dave White Acura responded

Thank you so much for taking the time to leave us this review! We greatly appreciate it!

December 08, 2018

Service of my Acura ILX Great experience once again. Get me taken care of quickly so I can be on my way. Very thoughtful car wash and sweep out at the end. More

by JENGRABARCZYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sulier
Dec 10, 2018 -

Dave White Acura responded

Thank you for your review, we truly appreciate it and your business!

December 07, 2018

Outstanding Service! The service department at Dave White Acura has always done an exceptional job for me. Purchased my vehicle almost 10 years ago and they have serviced More

by TLfindlay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Manor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sulier
Dec 07, 2018 -

Dave White Acura responded

Thank you so much for your amazing review! We are so thankful to have your business!

December 07, 2018

Car Servicing Good service, car is operating very well. Oil change, oil filter replaced, a new battery and two other filters replaced. A passenger side mirror issue More

by CGOODMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sulier
Dec 08, 2018 -

Dave White Acura responded

Thank you for taking the time to give us a review, we truly appreciate it! We're so happy your Acura is performing well and you are happy with the service you received. We do apologize about your car not getting a car wash. We will remind our Service Department that every vehicle is to get a car wash every time it is in for service.

December 01, 2018

Excellent service Called Dave White Acura with multiple electronic failures. Secured an immediate appointment and everything was fixed the next morning. In addition, More

by John W. BG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sulier
Dec 01, 2018 -

Dave White Acura responded

Thank you so much for taking the time to leave us a review, John! We're happy we were able to fix your electronic issues quickly and efficiently!

November 29, 2018

Great customer service friendly staff Very friendly & Lisa got an appt for me very quickly for a recall that involved airbag & safety Scott & Jose were great Car was washed & vacuumed e More

by KCAPERNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Scott Sulier
Nov 29, 2018 -

Dave White Acura responded

Thank you for your review!

November 29, 2018

Routine service for 6 months new top of the line MDX The place is a dump compared to the dealerships where I bought the car. Service Manager is rough and argumentative for everything. When I complained More

by USAITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Sulier
Nov 29, 2018 -

Dave White Acura responded

Thank you for taking the time to leave us a review. We are sorry your experience was less than what you had expected. With regards to the dealership being a dump, we do apologize. We are in the process of remodeling, as we are sure you could tell from all of the construction workers, tools, and tarps. We are looking forward to it being completed and our facility/operations going back to normal. We have the lowest cost for an oil change on an Acura within 100 miles. We are not sure where you are getting $19 oil changes at, but that is definitely a good deal! If we could compete with that, we would. However, $59 is a very competitive price for an oil change on a luxury line. If there is anything we can do in the future to earn your business, please let us know.