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Dave White Acura - Service Center

Sylvania, OH

4.7
550 Reviews

550 Reviews of Dave White Acura - Service Center

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January 28, 2019

Tire Pressure Issue Called for short notice appointment for a tire pressure issue. Scott/Jose worked me in quickly and found a roofing nail in my left rear tire. It was r More

by GHEMINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Manor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sulier
Feb 04, 2019 -

Dave White Acura responded

Thank you for your five star review! We truly appreciate your business!

January 24, 2019

Had a dead battery. Unable to fix. Had to get a new one. I had called because my battery had to be jumped. I drove there after the jump and they replaced the battery because it would not hold a charge. It to More

by JOANIEB285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sulier
Jan 24, 2019 -

Dave White Acura responded

Thank you for your review! We’re so happy the battery was replaced so quickly!

January 24, 2019

As Always Everyone is always friendly and helpful. Made to feel at home. Took the bottle of water offered and read a magazine. Car was fixed and as always we we More

by JLBOWLING2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Manor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Basilius, Scott Sulier
Jan 24, 2019 -

Dave White Acura responded

Thank you so much for your review! We truly appreciate it and your business!

January 24, 2019

poor customer service Had to have my car towed to Acura and I also purchased from Acura within the past year. The amount to "fix" the car was going to be More than the car More

by eddie7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose, Scott Sulier
Feb 08, 2019 -

Dave White Acura responded

First, thank you for taking the time to leave us a review. Hearing from our customers is how we can improve. I apologize for the experience you had with our dealership. This is not at all how we want our guests to feel. There will be a discussion on the appropriate way to handle our guests. We sincerely hope you will consider coming back to us! Cara Manor Dave White Acura

January 22, 2019

All good As always, customer service was excellent. Very accommodating, was able to take my car earlier than appointment time scheduled and then the car was c More

by rjatoledo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Dave White Acura responded

Thank you for your review! We're so happy Service was able to get you in and out!

January 15, 2019

maintenance Excellent service provided! Great team , I would definitely recommend them . Provided me with loaner car and I was able to carry with my business . More

by SKMUJIBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sulier
Jan 16, 2019 -

Dave White Acura responded

Thank you for your five star review! We are so happy you were able to continue your day with minimal interruption for the servicing of your vehicle!

January 11, 2019

Overall maintenance check before road trip Well taken care of in a timely manner. Advance notice of what should be done was given. Help was given for questions I had. Always a goood experien More

by msak0403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sulier
Jan 12, 2019 -

Dave White Acura responded

Thank you for your review! We truly appreciate your review and your business!

January 08, 2019

Under renovation didn't stop the hospitality. I've been very impressed with Scott and his team since I started using the acura service center in 2015. Even though they are undergoing a renovation More

by DANKEMPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sulier
Jan 09, 2019 -

Dave White Acura responded

Thank you for your review, Dan! We truly appreciate your business and your patience as we renovate! Thank you!

January 05, 2019

Warrantee work on 2017 Hybrid MDX Prompt, professional and courteous. The dealership is in the middle of renovation and it is a mess. But they make it up with a good service work. T More

by USAITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sulier
Jan 05, 2019 -

Dave White Acura responded

Thank you for your review and thank you for understanding that we are renovating! We cannot wait for it to be done and look forward to sharing our new facility with you!

January 04, 2019

Super Team Whenever I am there, I always feel like a VIP. They really want every customer completely satisfied and go to every length to make that happen. More

by Rupp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sulier
Jan 04, 2019 -

Dave White Acura responded

Thank you for your five star review! We're so happy that you feel like VIP, we always want our guests to feel that way!

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