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Dave White Acura - Service Center

Sylvania, OH

4.6
554 Reviews

554 Reviews of Dave White Acura - Service Center

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February 06, 2019

Great job as always They always do a great job for me... on time, on budget and always with a smile! I've been coming to Acura for more than 20 years now and keep comi More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle, Chris Basilius, Scott Sulier, Jose Sosa
Feb 06, 2019 -

Dave White Acura responded

Thank you for your review and your continued business! We truly appreciate it!

February 05, 2019

Always good reliable service I always bring my Acura to be serviced here. Friendly staff and the car always gets a wash when the service is complete. They just didn't vacuum the l More

by amandalynne.peterson8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Basilius, Scott Sulier
Feb 06, 2019 -

Dave White Acura responded

Thank you for your review! We truly appreciate it! We will remind the Service Department to vacuum vehicles in for service.

February 02, 2019

Overall,great experience! Very welcoming...detailed explanation of all things being completed. Gave estimated time for completion which was right on time. Jose was great! Very More

by Mpjb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Sosa
Feb 04, 2019 -

Dave White Acura responded

Thank you for your review! We're happy Jose got you in and out quickly!

January 31, 2019

Had the normal winterization plus total inspection, During the inspection they found a brake caliper frozen in the on position!! Fortunately they were able get a rebuilt caliper on the same day and wer More

by RLEE36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Manor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sulier
Feb 04, 2019 -

Dave White Acura responded

Thank you for your five star review! And congratulations on a 22 year old TL! That's amazing!

January 28, 2019

Tire Pressure Issue Called for short notice appointment for a tire pressure issue. Scott/Jose worked me in quickly and found a roofing nail in my left rear tire. It was r More

by GHEMINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Manor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sulier, Jose Sosa
Feb 04, 2019 -

Dave White Acura responded

Thank you for your five star review! We truly appreciate your business!

January 24, 2019

Had a dead battery. Unable to fix. Had to get a new one. I had called because my battery had to be jumped. I drove there after the jump and they replaced the battery because it would not hold a charge. It to More

by JOANIEB285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sulier
Jan 24, 2019 -

Dave White Acura responded

Thank you for your review! We’re so happy the battery was replaced so quickly!

January 24, 2019

As Always Everyone is always friendly and helpful. Made to feel at home. Took the bottle of water offered and read a magazine. Car was fixed and as always we we More

by JLBOWLING2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Manor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Basilius, Scott Sulier
Jan 24, 2019 -

Dave White Acura responded

Thank you so much for your review! We truly appreciate it and your business!

January 24, 2019

poor customer service Had to have my car towed to Acura and I also purchased from Acura within the past year. The amount to "fix" the car was going to be More than the car More

by eddie7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose, Scott Sulier
Feb 08, 2019 -

Dave White Acura responded

First, thank you for taking the time to leave us a review. Hearing from our customers is how we can improve. I apologize for the experience you had with our dealership. This is not at all how we want our guests to feel. There will be a discussion on the appropriate way to handle our guests. We sincerely hope you will consider coming back to us! Cara Manor Dave White Acura

January 22, 2019

All good As always, customer service was excellent. Very accommodating, was able to take my car earlier than appointment time scheduled and then the car was c More

by rjatoledo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Sosa
Jan 22, 2019 -

Dave White Acura responded

Thank you for your review! We're so happy Service was able to get you in and out!

January 15, 2019

maintenance Excellent service provided! Great team , I would definitely recommend them . Provided me with loaner car and I was able to carry with my business . More

by SKMUJIBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sulier
Jan 16, 2019 -

Dave White Acura responded

Thank you for your five star review! We are so happy you were able to continue your day with minimal interruption for the servicing of your vehicle!

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