551 Reviews of Dave White Acura - Service Center
Scott was GREAT to work with, excellent communication and fantastic response. Was a pleasure to see someone take such pride in properly serving customers. Thank you. fantastic response. Was a pleasure to see someone take such pride in properly serving customers. Thank you. More
Phenomenal service department and team. Always make me feel like I’m the most important customer of the day! Will likely be a lifelong customer. feel like I’m the most important customer of the day! Will likely be a lifelong customer. More
Always #1 in customer service. They take pride in their work and value their customers...and it shows. I'll keep going back. It's worth the 1 hour plus drive. work and value their customers...and it shows. I'll keep going back. It's worth the 1 hour plus drive. More
2019 Acura MDX ASpec - certified pre-owned - sound heard in the inside passenger cab - found to be sound from engine Mount - replaced both rear and front and now quiet in the inside passenger cab - found to be sound from engine Mount - replaced both rear and front and now quiet More
The only reason I return to Dave White and Acura is because of the Service Department’s manager. I think he provides a great level of customer service. I’ve been apart of Acura family for the past six because of the Service Department’s manager. I think he provides a great level of customer service. I’ve been apart of Acura family for the past six years. I recently moved to Toledo from Wisconsin which is why I use this service department. I’m just used to a higher quality of customer service. I’ve never been to an Acura service department that didn’t offer the clients a complimentary soda or something to drink other than coffee especially when you need work done that takes some time. Another issue I had- the worker needed to get into the glove box of my vehicle to change a filter. I was the “only” customer sitting in the lobby area and instead of the employee asking if I was Mr. McLendon he decided to ask another employee if he knew where I went. I don’t understand why he wouldn’t just ask me. After the second time of him asking the employee, I finally told him I was Mr.McLendon. It was very awkward. The employee stated he thought I was here for something else. If he didn’t know what I was there for why didn’t he ask me if I had been already helped. I wasn’t going to share this experience, but I keep getting text messages from you guys to take this survey. That’s my personal opinion. I will reiterate the only reason I continue to spend money at your facility is because I like the service department manager. The ratings reflect my experience outside of his dealings. More
The best car service I’ve ever gotten from a dealership over the last 50 years! Everyone is so polite courteous and professional! The organization hires very well!! over the last 50 years! Everyone is so polite courteous and professional! The organization hires very well!! More
They did a great job. Scott is a good representative for Dave White Acura. The show room looks very nice and clean and it shows off the cars nicely Dave White Acura. The show room looks very nice and clean and it shows off the cars nicely More
I have now had my vehicle serviced there three times since purchasing it new from this dealership. The service manager is excellent and always a pleasure to deal with. As long as I own an Acura, I’ll be since purchasing it new from this dealership. The service manager is excellent and always a pleasure to deal with. As long as I own an Acura, I’ll be bringing it here for service. More
Dave white Acura is the best dealer in toledo. There customer service is excellent and service is outstanding. Acura has the best selection of vehicles as well... customer service is excellent and service is outstanding. Acura has the best selection of vehicles as well... More
Scott is very customer oriented and does a great job running the service center. The waiting room was comfortable - hopefully the diet Coke’s will return after covid. running the service center. The waiting room was comfortable - hopefully the diet Coke’s will return after covid. More