Dave White Acura - Service Center

Took my TLX in for its 105000 mile maintenance and a recall and I felt my car was in good hands. Provided a very nice loaner and was updated regularly by Stevie. After extensive repairs my vehicle felt recall and I felt my car was in good hands. Provided a very nice loaner and was updated regularly by Stevie. After extensive repairs my vehicle felt as if it was new again! No leaks drips or noises. I will definitely consider them for my next oil change or service on my 2015 TLX! More

Fast and friendly service. Great experience I will not hesitate to bring my vehicle back. Great experience I will not hesitate to bring my vehicle back. More

The prices are crazy, but service is terrific! I wish there were still snacks available in the waiting area. I wish there were still snacks available in the waiting area. More

I am a long time Dave White Customer. I am on my fourth Acura from there. I stayed with Dave White because of their service department. However, as of late I have found the service depart I am on my fourth Acura from there. I stayed with Dave White because of their service department. However, as of late I have found the service department to have become more business oriented rather than customer oriented. I used to walk in and everybody would say hi, smile, chat for a second ask questions about the car and made me feel at home. This last visit I felt like I was a customer who just happened to need their services. I miss the warms the camaraderie and caring atmosphere that was once there when I go looking for a new car , I won’t feel that I have to stick with Acura because of my love for the service department More

Generally I am very happy. I was not on my last visit. When I booked an appointment, I specifically asked for maintenance and a mechanic to check out a problem I was hearing as I was not on my last visit. When I booked an appointment, I specifically asked for maintenance and a mechanic to check out a problem I was hearing as it is a 3ish hour round trip for me to come to this service center and I had a limited window to complete it with my schedule. When I arrived, I was told no one was available to evaluate my problem but my service was completed. Communication either to me ahead of time for an appointment - or finding a way to get everyone taken care of - is an expectation. I've rated Lisa below but I'm not sure if she's ultimately the person who is accountable to this process. More

Thanks Stevie and Danielle for helping me deal with my new car! You are so patient! new car! You are so patient! More

Prompt service, and very courteous service manager and advisor. Work done on time as promised advisor. Work done on time as promised More

Jose is consistently astounding, incredibly service-oriented, detail-minded, and patient. He puts on an impressive face for Dave White Acura service-oriented, detail-minded, and patient. He puts on an impressive face for Dave White Acura More

The service was great and the people working in the service area were very professional. service area were very professional. More

Love everyone here. They are all so kind and polite. Chris was amazing and Jose is always so patient They are all so kind and polite. Chris was amazing and Jose is always so patient More