Dave Sinclair Ford

Bought my vehicle in 2019 with the agreement that I dont want endless solicitations in the mail. Despite this request, AND repeated online reviews, AND conversations (John Palumbo) AND voicemails I continue want endless solicitations in the mail. Despite this request, AND repeated online reviews, AND conversations (John Palumbo) AND voicemails I continue to recieve solicitations from numerous sales people and when they quit, I get them from Aaron Jeffers. Why do you continue to semd me solicitations. Stop. My vehicle is not for sale. I wouldnt sell it to you anyway. Looking at your employee list, there isnt even an Arron Jeffers listed. Is this even a real person? More

I only got my 21 Ford escape because of the “forever warranty” it came with. The dealer who sold me the car said the powertrain forever warranty was good if I kept documents of my maintenance like oil c warranty” it came with. The dealer who sold me the car said the powertrain forever warranty was good if I kept documents of my maintenance like oil change or kept going directly to Dave Sinclair ford to do it. I wasn’t about to schedule weeks to months in advance to get all my oil changes so I just kept recording my maintenance in my glove box when I went elsewhere. It turns out you also have to call a number for some scammy reason every time you get it done somewhere else too, which was conveniently omitted by the guy who sold me the car. Maybe they gave him a bonus when they saved money by voiding my warranty successfully. Regardless they are adamantly insisting my warranty is void so I am getting rid of the car. More

Rude and unprofessional sales department. Kept asking when I was coming in even though they never sent the buyer's order even though I asked multiple times. When I did get the loan check, my Kept asking when I was coming in even though they never sent the buyer's order even though I asked multiple times. When I did get the loan check, my salesperson was not even in! The place looks as unappealing as the people who you would have to deal with if you choose to buy a car there. More

Curt in service was extremely helpful with my extended warranty when I brought my truck in for a problem. The issue was fixed and I did not have to leave my truck overnight . Thank you! warranty when I brought my truck in for a problem. The issue was fixed and I did not have to leave my truck overnight . Thank you! More

We went to Dave Sinclair since they have the best prices online for new cars. Our sales person was friendly and helpful although it was very chaotic and busy while we were there and I didn’t feel like we ha online for new cars. Our sales person was friendly and helpful although it was very chaotic and busy while we were there and I didn’t feel like we had his full attention (I probably should have scheduled an appt). We were offered 4k under Kelly Blue Book on our trade in. We finally got them to raise the price after going back and forth with them. While this was going on we saw an employee belittling another employee and overheard snide and snarky comments about people’s trade ins. I received a great interest rate but was then pressured to buy an extended warranty on my new 2023 Bronco Sport. After telling the finance guy no various times he had some condescending comments and questions asking if “I really understood how expensive repairs are on new cars are today”. After almost 6 hours we finally got to leave with my new car which I love. Two weeks later the paperwork arrives in the mail and guess what! They didn’t include the sales taxes in my loan payments which I asked for 2 different times. The finance guy was so big on pushing the extended warranty he didn’t listen to what I requested. Now I need to come up with 3K for the DMV to pay the sales taxes. Also they charged us $800 for resistall which I was told was already included in the price of the car (What a scam!). I will NEVER again go to this dealership- Crappy customer service and questionable employee ethics. BEWARE!!!! More

Pretty Tricky! Basically everything you fear when taking your car to a mechanic. Took my vehicle in for a recall repair. 10 minutes after leaving the service dep Basically everything you fear when taking your car to a mechanic. Took my vehicle in for a recall repair. 10 minutes after leaving the service department my engine light came on (has never done so before). Returned & explained the odd “coincidence”. They insisted it was unrelated to the work they had done an hour before. Tried to charge me almost $600. After an unpleasant conversation with the service manager, they told me I was “welcome” twice as they would comp the “repair”. The 20 minute labor charge was $399, so basically their labor is $1200 per hour according to their “gift” receipt. More

We loved Sebastian Tes who helped us. Our service was excellent and very thoughtful. We highly recommend this dealership. Our service was excellent and very thoughtful. We highly recommend this dealership. More

Michael Crecelius provided excellent service and directed me to the best vehicle for me, a Ford Edge. me to the best vehicle for me, a Ford Edge. More

Mike C did a great job through the entire process. Answered all of our questions and was very helpful. Answered all of our questions and was very helpful. More

I had an emergency repair and needed to get my vehicle back on the road ASAP. I stopped in at Dave Sinclair Ford and spoke with the service advisor Patrick and told him of my situation. He connected me wi back on the road ASAP. I stopped in at Dave Sinclair Ford and spoke with the service advisor Patrick and told him of my situation. He connected me with the service manager Greg and he saw what I was dealing with. 4hrs later I 5k back on the road. Great service and very fair pricing. I will return to Dave Sinclair for future service work. More