Dave Kirk Automotive - Service Center

I have been going there for years and have no issues with the service they provide or the workers themselves. the service they provide or the workers themselves. More

I visited on a Thursday and was informed that the part I needed would have to be ordered. I scheduled an appointment for Monday and dropped off my vehicle as planned. After calling three times to check on t needed would have to be ordered. I scheduled an appointment for Monday and dropped off my vehicle as planned. After calling three times to check on the status, I finally reached someone and was told the part would need to be ordered again, and that warranty approval was still pending. I then set up another appointment for Wednesday and decided to wait during the installation. However, I was informed that the warranty had not been approved. This should have been handled when I first came in and was told the part needed to be ordered. Instead, I ended up wasting two additional days trying to resolve an issue that should have been addressed right away. To make matters worse, after contacting the warranty company that should have happened when the appointment was originally made a week earlier, I was told the part wasn’t covered—despite it clearly failing and my warranty being advertised as "bumper-to-bumper." It should not have taken three trips and a full week to find out the part wasn’t covered. The entire process was frustrating and poorly handled. More

I like using Dave Kirk for the service of my XT4. It always takes a little longer than what they say but i feel happy they look after my vehicle really well. Their waiting area is great, lots of snac It always takes a little longer than what they say but i feel happy they look after my vehicle really well. Their waiting area is great, lots of snacks to eat and hot drinks if needed. Internet is available although not great but can pass the time away on your phone or other device. They do have a courtesy vehicle to take you home if you not wanting to wait and will pick you up also when vehicle is ready. Great place for your vehicle service. More

Appreciate Gabe, my service writer for listening to my concerns and working diligently to resolve them without subjecting me costly tests. concerns and working diligently to resolve them without subjecting me costly tests. More

Very kind attentive employees that go above and beyond to make the best of a usually bad situation make the best of a usually bad situation More

Everyone was very helpful and friendly, and that is what we look for when we do business with someone. we look for when we do business with someone. More

Service was great. Got me in and out fast. My service advisor was friendly and knowledgeable! Got me in and out fast. My service advisor was friendly and knowledgeable! More

Michael did a fantastic job. My preferred.service tech excellent excellent knows what customer service is about My preferred.service tech excellent excellent knows what customer service is about More

I always talk to Scott when I have a problem with car as he knows my car. He takes the time to listen to you. I had to leave the car for a couple of days as parts had to be ordered. Always good service. he knows my car. He takes the time to listen to you. I had to leave the car for a couple of days as parts had to be ordered. Always good service. More

The service department was great to deal with and will be returning for my next service. returning for my next service. More