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Dave Kirk Automotive - Service Center

Crossville, TN

4.6
98 Reviews

98 Reviews of Dave Kirk Automotive - Service Center

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January 10, 2025

Working with Scott Elmore on the service department was great as usual Very professional and kept me up to date on repair status More

by BESHARKEY49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Elmore
January 09, 2025

Service was very good. Wait was too long, however. My appointment was 12 pm for oil change. All techs were at lunch adding 30 minutes to wait time. This should be an easy More

by PAULETTEGREED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service dept
January 09, 2025

From scheduling call to service of vehicle was a great experience. All of staff were professional. More

by THOMPFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Elmore
January 08, 2025

Very curtious and did not take long to complete service. Nice waiting room with drinks and snacks. More

by jeannierobinson57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

The internet scheduling we used did not add our car to the service dept schedule. Thank you to Scott who was able and nice enough to work our car in to be serviced. The internet scheduling needs to be fix More

by hannahhse2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

I was very happy with my service and service department they were very professional and helpful.would recommend More

by MERFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

I made an appointment by calling the phone number for Dave Kirk. I was appointed a service advisor named William. I arrived at Dave Kirk and was greeted by Matt who was exceptional however he did not hav More

by robbinad
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew in service
January 03, 2025

Happy With service. They came out and talked to me several times during my wait. More

by barbara.gregory5281951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

This Service Department has their act together ! !! I called in to get my 1st service done on my 2024 and had an appointment within a couple days. On my day of service I was greeted by my Service w More

by LINDA.ELLINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Gab
January 01, 2025

Staff was very helpful and supportive. Highly recommend. The service advisor, Matt made sure I was satisfied with the repair and look after my interests. More

by kappa0143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Reinhart
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