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Dave Kirk Automotive - Service Center

Crossville, TN

4.6
191 Reviews

191 Reviews of Dave Kirk Automotive - Service Center

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March 29, 2025

Everything was taken of with ease. My vehicle was picked up,serviced, and returned in a few hours. More

by houstonlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Elmore and Jason Reed
March 29, 2025

Always professional and great service. I feel line I am royalty for the great service I receive More

by KAYE.BRIDGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
March 25, 2025

I got an oil change and tire rotation. Waited for the service and drove away. No issues. More

by yendor7654
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
March 23, 2025

295 dollars for an oil change and it took almost 2 hours to accomplish. So oil change on two vehicles took most of the day. More

by rpmoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No specific
March 23, 2025

Usually responsive to any issues. The staff is very good and let's you know what is going on with vehicle. More

by JLOVERN94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Poor communication when assessment was made about the vehicle along with lack of compassion or empathy More

by jas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Nastri
2.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
2.0
This rating includes all reviews, with more weight given to recent reviews.
Will Hough
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Overall dealership is very good. First service visit for me after purchasing a new Sierra. I wasn't called when my vehicle was finished. Actually was outside speaking with salesman a More

by kirb518
Recommend Dealer
Yes
Employees Worked With
Matt Rinehart
March 22, 2025

this is my first interface with service since Micheal Brolen left. I don't remember the new person but everything worked out well.. More

by gary.hendershot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Great dealership all the staff is friendly and knowledgeable. We drive over an hour to service our car at a Dave Kirk More

by nickshann1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

It was fine. Good service. Knowledgeable people. They fixed the problem in a timely fashion. More

by BSTANTON1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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