Dave Kirk Automotive - Service Center
Crossville, TN
98 Reviews of Dave Kirk Automotive - Service Center
Very pleased with the Service Rep who took care of me; I had called in on the previous day to make an appointment to have my car serviced. When I showed up there was no record of my appointment or time slo had called in on the previous day to make an appointment to have my car serviced. When I showed up there was no record of my appointment or time slot. I was told that I had called into a Call Center, not the actual Service Dept. But the Service Writer said he would take care of me; the service on the car was preformed and I was on my way in a little more than an hour. Great job on the part of all the Service Dept. More
The service department was excellent in addressing my concerns. The service tech went for a ride while I explained what I was expecting and then after he researched my questions, we took a ride in a new concerns. The service tech went for a ride while I explained what I was expecting and then after he researched my questions, we took a ride in a new vehicle to compare. Turned out just to be the way the vehicle is programmed and nothing was incorrect. More
Scott Elmore does a good job makes it easy to get my car worked on and on time always worked on and on time always More
It was a good service visit and we enjoyed visiting with the other waiting on their service the other waiting on their service More
Great customer service and the overall wait for my oil change and tire rotation was less than an hour! change and tire rotation was less than an hour! More
we broke down with a crack in the radiator. ..called Scott at 4:45pm, asked if they could help at all...he said get here as quickly as possible and we'll see what we can do...they had the part i ..called Scott at 4:45pm, asked if they could help at all...he said get here as quickly as possible and we'll see what we can do...they had the part in overnight, fixed vehicle and had us back on the road by 10:30am the next day...and the price was very reasonable...very happy customer More
Our salesperson was great! He knew our needs and wants, he found the perfect car for us! He was very friendly and knowledgeable!! He knew our needs and wants, he found the perfect car for us! He was very friendly and knowledgeable!! More
All the employees I came in contact with were very polite and nice to talk to. They did a great job on my truck!! Thank you Bert Simons and nice to talk to. They did a great job on my truck!! Thank you Bert Simons More
Parts were a little high in price. But labor and custom service was great.Workvwas completed as quoted. But labor and custom service was great.Workvwas completed as quoted. More