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Dave Kirk Automotive - Service Center

Crossville, TN

4.6
224 Reviews

224 Reviews of Dave Kirk Automotive - Service Center

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January 11, 2025

I have only had positive experiences with every visit over the years. Be it buying, leasing, trade-ins or service... More

by budngale81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Everyone at Kirk Chevy service dept. is first class at what they do, how they treat customers, and the pricing for service is unbelievably affordable. The waiting area has very comforta More

by NANHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
January 10, 2025

Polite, reassuring, professional, went over all they did and was honest about finding nothing wrong. On the negative......they were just too busy. I tried to call and talk to Scott (or anyone) and they wer More

by PECZYDAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott...see below
January 10, 2025

An unexpected trip to the service department for my new 2025 Equinox (900 miles) due to a dash warning for "AWD not operatable". The service rep was very kind and courteous and related to my frustration. More

by mpowers
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Reinhardt
January 10, 2025

Very fast! We had a recall we needed dealt with and they handled in about an hour and a half! A salesman talked to us during our wait and was very pleasant and More

by COURTNEY.LEE1990
Service Time
Recommend Dealer
Yes
Employees Worked With
The man from California!
January 10, 2025

Experience was top notch in every aspect. Friendly staff at every point of contact. I would recommend to anyone. More

by jackbreazeale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Working with Scott Elmore on the service department was great as usual Very professional and kept me up to date on repair status More

by BESHARKEY49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Elmore
January 09, 2025

From scheduling call to service of vehicle was a great experience. All of staff were professional. More

by THOMPFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Elmore
January 09, 2025

Service was very good. Wait was too long, however. My appointment was 12 pm for oil change. All techs were at lunch adding 30 minutes to wait time. This should be an easy More

by PAULETTEGREED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service dept
January 08, 2025

Very curtious and did not take long to complete service. Nice waiting room with drinks and snacks. More

by jeannierobinson57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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