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Dave Kirk Automotive - Service Center

Crossville, TN

4.6
150 Reviews

150 Reviews of Dave Kirk Automotive - Service Center

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January 03, 2025

This Service Department has their act together ! !! I called in to get my 1st service done on my 2024 and had an appointment within a couple days. On my day of service I was greeted by my Service w More

by LINDA.ELLINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Gab
January 01, 2025

Staff was very helpful and supportive. Highly recommend. The service advisor, Matt made sure I was satisfied with the repair and look after my interests. More

by kappa0143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Reinhart
January 01, 2025

Excellent communication and service, will use them again when and if needed, Exceptional Dealership, thanks for your assistance. More

by HLQUALLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Great customer service. Service department was very helpful and got everything fixed with no issues. More

by IRIZARRYDANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Elmore
December 31, 2024

very good service,always does good job. we bought new vehicle here and have always been took care of. More

by kcompton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gabe
December 29, 2024

I dealt directly with the serve rep. Micheal. He was very helpfull in setting up my appointment to have new brakes installed on my 2018 Yukon. The price he quoted was the price I paid. t More

by RAFLETCH57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
December 29, 2024

They are always friendly, knowledgeable, and professional. I would never hesitate to take my vehicle to them for repair. More

by BELHAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Matt
December 28, 2024

Stiffed me for oil additive I didn’t ask for. They should have explained and asked if I wanted it More

by STEVE.F.FISCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Nastri
2.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
4.0
This rating includes all reviews, with more weight given to recent reviews.
Will Hough
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Easy way to set up appointment and great people to work with. Communication was very good More

by lopezranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Did a good job of getting me in on short notice wait time was reasonable More

by BONJON1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
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