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Dave Kirk Automotive - Service Center

Crossville, TN

4.6
221 Reviews

221 Reviews of Dave Kirk Automotive - Service Center

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July 13, 2025

Matt, the service rep was excellent. Constantly keeping me informed about the status of the work and providing comments about things I should be consider having serviced. He rushed fro More

by MAILTRASH78
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
July 11, 2025

Awesome group of people. Love going there and always pleasant. Will always recommend them for service More

by SCOTTELMORE4733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Gabe was my service advisor. He did a good job telling me what the service would be. The service and recall was completed fast and earlier than promised. More

by JOEANDLAURAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe in service.
July 07, 2025

Great customer service and very satisfied with the service on my vehicle. Pleased with the wait time too. More

by TRISHJ81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

Quick service and very friendly staff. No pressure to buy things that are not necessary. More

by bescott517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

They’re so nice at this dealership and they always make sure you’re satisfied with the service before you leave. More

by cliney128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Batie
July 04, 2025

The work is good, but the time it takes to do it, needs to improve. It took over 2 hours to get an oil change and I had a appointment. More

by marion.spencer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

They were courteous and efficient, we brought in two cars and they took them right back and before long we were on our way back home. Thank you Dave Kirk service department! More

by yaya129cld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Reed
June 30, 2025

I came in on Saturday for a oil change ask if they could check my brake fluid told them my brakes didn't feel like they should they never checked it.The next day i checked it myself and it was way lower tha More

by KENDRAM97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

The service waiting was clean. The drinks were inexpensive, nice choice of snacks available. Service kept informed on the progress of my repairs. However, I should have been inform More

by DONGIUNTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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