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Dave Kirk Automotive
Crossville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 152 reviews
Was very nice and clean and was treated with the utmost respect was treated the way everyone should be treating when they go to try to have something nice and better I give them a all around thumbs up respect was treated the way everyone should be treating when they go to try to have something nice and better I give them a all around thumbs up More
Employees very nice and very helpful! Overall experience was good, just waiting on Financing very long. Overall experience was good, just waiting on Financing very long. More
Very friendly and fast service. My sales was extremely knowledgeable about the vehicle I purchased and was able to answer every question I has. My sales was extremely knowledgeable about the vehicle I purchased and was able to answer every question I has. More
I visited on a Thursday and was informed that the part I needed would have to be ordered. I scheduled an appointment for Monday and dropped off my vehicle as planned. After calling three times to check on t needed would have to be ordered. I scheduled an appointment for Monday and dropped off my vehicle as planned. After calling three times to check on the status, I finally reached someone and was told the part would need to be ordered again, and that warranty approval was still pending. I then set up another appointment for Wednesday and decided to wait during the installation. However, I was informed that the warranty had not been approved. This should have been handled when I first came in and was told the part needed to be ordered. Instead, I ended up wasting two additional days trying to resolve an issue that should have been addressed right away. To make matters worse, after contacting the warranty company that should have happened when the appointment was originally made a week earlier, I was told the part wasn’t covered—despite it clearly failing and my warranty being advertised as "bumper-to-bumper." It should not have taken three trips and a full week to find out the part wasn’t covered. The entire process was frustrating and poorly handled. More
My wife and I were extremely pleased with the purchase of our 2024 Chevy suburban. Gene was fantastic!! our 2024 Chevy suburban. Gene was fantastic!! More
I like using Dave Kirk for the service of my XT4. It always takes a little longer than what they say but i feel happy they look after my vehicle really well. Their waiting area is great, lots of snac It always takes a little longer than what they say but i feel happy they look after my vehicle really well. Their waiting area is great, lots of snacks to eat and hot drinks if needed. Internet is available although not great but can pass the time away on your phone or other device. They do have a courtesy vehicle to take you home if you not wanting to wait and will pick you up also when vehicle is ready. Great place for your vehicle service. More
My son had a great experience on his first new car purchase. Tyler and the whole staff made him very comfortable throughout the buying process. Tyler and Rob did there best to keep him in his budget. purchase. Tyler and the whole staff made him very comfortable throughout the buying process. Tyler and Rob did there best to keep him in his budget. It was a great experience. More
Very kind attentive employees that go above and beyond to make the best of a usually bad situation make the best of a usually bad situation More