Dave Arbogast Ford - Service Center
Troy, OH
10 Reviews of Dave Arbogast Ford - Service Center
Worked with Dalton and Justin and they got my vehicle done quickly and both were very professional! done quickly and both were very professional! More
Have been getting my vehicles serviced at the Arbogast Ford store forever...great friendly staff & pretty efficient! Ford store forever...great friendly staff & pretty efficient! More
Everyone is professional and kind. I have always had a great experience with the sales and service teams. I have always had a great experience with the sales and service teams. More
Very unprofessional. Mandy Taylor, the Sales Manager, shouldn't even be close to a manager. The worst customer service I have ever experienced. I have literally been avoi Mandy Taylor, the Sales Manager, shouldn't even be close to a manager. The worst customer service I have ever experienced. I have literally been avoided. I can't even begin to get into this entire issue. You can buy a car anywhere. It's the service that keeps you coming back. More
I asked for a service appointment at last minute and they got me worked in and Leah was very polite.I love the whole dealership team.Service team is always there to help over and beyond.Thank you all Keep up got me worked in and Leah was very polite.I love the whole dealership team.Service team is always there to help over and beyond.Thank you all Keep up the great work. More
My salesman, Irvin Wallace was about the only positive experience I had with this dealership. I also feel that the men who worked on my car in the service department did a good job - they found an issue w experience I had with this dealership. I also feel that the men who worked on my car in the service department did a good job - they found an issue with one of my headlights and ordered parts for it. Unfortunately, Mandy in the Service Department was extremely unprofessional and told me I was more than welcome to have my car serviced at another dealership, that I was no longer welcome at Dave Arbogast. I would not recommend this dealership and will not purchase from them again. More
6/11/2020 I came in to buy a midsize SUV. I was greeted immediately. Nate showed me several and a new 2019. He was very knowledgeable and professional. With his and Derrick's help, I left in the 2019, the immediately. Nate showed me several and a new 2019. He was very knowledgeable and professional. With his and Derrick's help, I left in the 2019, the same day. Very pleased. More
WARRANTY REPAIR I took my brand new car in which I didn't buy from Dave Arbogast (but I live in Troy) for a leaky sunroof repair and they told me that's just the way I took my brand new car in which I didn't buy from Dave Arbogast (but I live in Troy) for a leaky sunroof repair and they told me that's just the way it is and I'll just have to hand wash my car. They must think I'm stupid. More
2017 powerstroke non-repair This is by far the most unprofessional service center I have ever dealt with. The service manager and dealer manager refuse to fix parts under warrant This is by far the most unprofessional service center I have ever dealt with. The service manager and dealer manager refuse to fix parts under warranty. I have a junk diesel motor that they claim to have rebuilt but the original issue remains. Ford corporate advised them to pull the motor again and run tests on it. But Gregory Taylor and Micheal Despain refuse to do the work. I find that both of them are very unprofessional not trustworthy More