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Dave Arbogast Buick GMC - Service Center

Troy, OH

4.3
31 Reviews

31 Reviews of Dave Arbogast Buick GMC - Service Center

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June 05, 2025

Experience was wonderful! Smooth and easy! Mark was a great salesman! Finance department was very helpful! More

by Samuelgreene66
Recommend Dealer
Yes
Employees Worked With
Mark Lindenauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ba Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Dave Arbogast Buick GMC responded

Thank you so much for the kind words! We’re thrilled to hear your experience was smooth and easy—just the way it should be! We’ll be sure to pass along your compliments to Mark and our finance team. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new vehicle!

May 07, 2025

Arboghast in Troy, OH, is a great dealership. We purchased a GMC Yukon XL Denali, 2023 and it has been a great vehicle. Our sales person, Erica Anderson was great to work with, extremely knowle More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheena Laughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Newnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Dave Arbogast Buick GMC responded

Thank you so much for the kind words! We're thrilled to hear you're enjoying your 2023 GMC Yukon XL Denali—it’s a fantastic vehicle. We're proud to have team members like Erica, Lori, and Richard who go above and beyond to create a seamless and positive experience. We'll be sure to pass along your compliments to them. We truly appreciate your business and look forward to seeing you again soon!

March 30, 2025

Great place for sales and service. The staff is top shelf. I highly recommend the Arbogast group. More

by doc24crew1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Scisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheena Laughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Dave Arbogast Buick GMC responded

Thank you so much for the kind words and recommendation! We're thrilled to hear you had a great experience with both our sales and service teams. Our staff works hard to provide top-notch service, and it means a lot to know it made a difference. We truly appreciate your support of the Arbogast group and look forward to serving you again in the future!

February 21, 2025

Words can not express my gratitude for the excellent service I received during my recent visit to Arbogast to trade in my van. Everyone I came in contact with were friendly, caring and understanding. More

by C buchanan
Recommend Dealer
Yes
Employees Worked With
Dave Arbogast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Force
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Oaks
Apr 08, 2025 -

Dave Arbogast Buick GMC responded

Thank you so much for the kind words, Lillian! We’re so glad to hear you felt welcomed and well taken care of during your visit. It truly means a lot to us that you’ve trusted Arbogast over the years and shared your experience with others. You’re part of the family here—wishing you all the best and many blessings in return!

December 14, 2024

Arbogast did a fantastic job getting my vehicle in so quickly as I did not have an appointment when I drove in. They took my car in right away. They called me a couple hours later. They were able to diag More

by ramerdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheena Laughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not recall the names and I do not have my service sheet right here.
February 08, 2024

Smiles, knowledge and confidence were expressed by each of the team members at Arbogast. I know I'm being treated fairly and respectfully by all the folks at the dealership. More

by Rajehughes85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Scisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarett Grile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheena Laughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke was especially helpful!, Kristin Cox
January 31, 2024

The service advisor, Luke Meyer, was so patient, knowledgeable and helpful. He helped me load an app on my phone to get reward points which no one has ever mentioned to me. Been coming here for ab More

by swalkerjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Dillahunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Advisor Luke Meyer
January 30, 2024

Disappointed to say the least. I have always been pleased with the work the’ve done. This time I had a tire replaced and they didn’t put the spare back where it belonged. They just More

by socexcel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Cox
December 13, 2023

Top Tier Service Experience! Thank you to everyone, from sales staff to advisors! Everyone was top notch! More

by msosinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Peltier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Griesdorn, Kristin Cox
June 25, 2023

Service department is horrible. Been 3 weeks since my appt for a broken window/door control on drivers door. Have not heard a word from the "service advisor " Ethan since then on g More

by wwilliams27
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Ethan service advisor
1
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