
Dave Arbogast Buick GMC
Troy, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Bought a 2022 blazer. Hassle free and Mark listened to my needs and talked openly about options they had. I will be back when its time for a new vehicle. Hassle free and Mark listened to my needs and talked openly about options they had. I will be back when its time for a new vehicle. More
Very nice to work with, delivered vehicle after repairs were done. Have bought 5 vehicles from there over the years. were done. Have bought 5 vehicles from there over the years. More
Sales was fine. During the process sales guy was very responsive, within 5-10 minutes every text. After sale was finalized I would be lucky to get a response within During the process sales guy was very responsive, within 5-10 minutes every text. After sale was finalized I would be lucky to get a response within the same day. No update on delivery or shipping, just had to sit quiet with my fingers crossed. Bought the vehicle no sight, so my fault there but would've expected the salesperson to point out obvious flaws like cracks in the paint, chips in the windshield, cracks in tv screen frame etc, but I look at that as more my fault for not seeing in person. I thought the price was great until I saw the vehicle in person. Well, it's my problem now not theirs. Lesson learned, all dealerships are still the same. Carvana here I come. More
Incredible team! I’m in love with my new wheels. Customer service unmatched! Buy here! I’m in love with my new wheels. Customer service unmatched! Buy here! More
I went in wanting to look at 2 specific vehicles. By the time I had given my license for the test drive Ted had both vehicles front and center ready for my comparison. Both Brandon and Ted gave us s By the time I had given my license for the test drive Ted had both vehicles front and center ready for my comparison. Both Brandon and Ted gave us space to look at the cars but stayed close by in case we had any questions. Once I decided which car I preferred we discussed price. There was not a single ‘add on’ - the price they wrote down was the out the door price. It was nice to be given a piece of paper that had the vehicle price, tags, tax and total. Of course I was offered an extended warranty and Ziebart but there was no pressure in purchasing either. I have never had an easier time buying a used car. I would recommend this dealership whether you are buying used or new. Absolutely everyone was pleasant to deal with. Initially I was looking at two different manufacturers, Ted was knowledgeable with both of them. And what he couldn’t answer he took the time to find out while I was on the test drive. By the time I made my decision I was confident that I was buying from a very reliable used car lot and was treated like I was buying a new car. More
The staff here were incredibly helpful in getting me the vehicle I needed efficiently, and they were very kind and informative. vehicle I needed efficiently, and they were very kind and informative. More
BUYERS BEWARE Unorganized. Deceitful business practices. Dishonest. Lack of business ethics. 6 weeks after my purchase was completed I was told there was an issue on their e Deceitful business practices. Dishonest. Lack of business ethics. 6 weeks after my purchase was completed I was told there was an issue on their end. The issue- ineffective communication by the team at Dave Arbogast’s GMC. When you deal with 4+ team members, miscommunications are bound to happen. I should’ve known better than to expect them to communicate with each other effectively. I would never recommend a purchase from this dealer. They are rude and do not follow through on what they say they will do. BUYERS BEWARE. Safe yourself the headache and go anywhere but to this dealer. You’ll potentially end up with an issue SIX WEELS after your purchase that you will have to resolve yourself. They will not help. More
We found this dealership to be impressive. We were greeted promptly and courteously. Our needs for a vehicle within our price range were seamlessly met. Our salesperson was Jamie Mead and he w We were greeted promptly and courteously. Our needs for a vehicle within our price range were seamlessly met. Our salesperson was Jamie Mead and he was very helpful More
Exceptional, customer service! Mark is truly a professional, 1st he greeted us with a smile, made us feel comfortable, and made me feel good about the choice I made in purchasing m Mark is truly a professional, 1st he greeted us with a smile, made us feel comfortable, and made me feel good about the choice I made in purchasing my new vehicle. More
Mark went above and beyond to make sure our experience was an excellent experience for us! was an excellent experience for us! More