Dave Arbogast Buick GMC

Sales was fine. During the process sales guy was very responsive, within 5-10 minutes every text. After sale was finalized I would be lucky to get a response within During the process sales guy was very responsive, within 5-10 minutes every text. After sale was finalized I would be lucky to get a response within the same day. No update on delivery or shipping, just had to sit quiet with my fingers crossed. Bought the vehicle no sight, so my fault there but would've expected the salesperson to point out obvious flaws like cracks in the paint, chips in the windshield, cracks in tv screen frame etc, but I look at that as more my fault for not seeing in person. I thought the price was great until I saw the vehicle in person. Well, it's my problem now not theirs. Lesson learned, all dealerships are still the same. Carvana here I come. More

Incredible team! I’m in love with my new wheels. Customer service unmatched! Buy here! I’m in love with my new wheels. Customer service unmatched! Buy here! More

I went in wanting to look at 2 specific vehicles. By the time I had given my license for the test drive Ted had both vehicles front and center ready for my comparison. Both Brandon and Ted gave us s By the time I had given my license for the test drive Ted had both vehicles front and center ready for my comparison. Both Brandon and Ted gave us space to look at the cars but stayed close by in case we had any questions. Once I decided which car I preferred we discussed price. There was not a single ‘add on’ - the price they wrote down was the out the door price. It was nice to be given a piece of paper that had the vehicle price, tags, tax and total. Of course I was offered an extended warranty and Ziebart but there was no pressure in purchasing either. I have never had an easier time buying a used car. I would recommend this dealership whether you are buying used or new. Absolutely everyone was pleasant to deal with. Initially I was looking at two different manufacturers, Ted was knowledgeable with both of them. And what he couldn’t answer he took the time to find out while I was on the test drive. By the time I made my decision I was confident that I was buying from a very reliable used car lot and was treated like I was buying a new car. More

The staff here were incredibly helpful in getting me the vehicle I needed efficiently, and they were very kind and informative. vehicle I needed efficiently, and they were very kind and informative. More

BUYERS BEWARE Unorganized. Deceitful business practices. Dishonest. Lack of business ethics. 6 weeks after my purchase was completed I was told there was an issue on their e Deceitful business practices. Dishonest. Lack of business ethics. 6 weeks after my purchase was completed I was told there was an issue on their end. The issue- ineffective communication by the team at Dave Arbogast’s GMC. When you deal with 4+ team members, miscommunications are bound to happen. I should’ve known better than to expect them to communicate with each other effectively. I would never recommend a purchase from this dealer. They are rude and do not follow through on what they say they will do. BUYERS BEWARE. Safe yourself the headache and go anywhere but to this dealer. You’ll potentially end up with an issue SIX WEELS after your purchase that you will have to resolve yourself. They will not help. More

We found this dealership to be impressive. We were greeted promptly and courteously. Our needs for a vehicle within our price range were seamlessly met. Our salesperson was Jamie Mead and he w We were greeted promptly and courteously. Our needs for a vehicle within our price range were seamlessly met. Our salesperson was Jamie Mead and he was very helpful More

Exceptional, customer service! Mark is truly a professional, 1st he greeted us with a smile, made us feel comfortable, and made me feel good about the choice I made in purchasing m Mark is truly a professional, 1st he greeted us with a smile, made us feel comfortable, and made me feel good about the choice I made in purchasing my new vehicle. More

Mark went above and beyond to make sure our experience was an excellent experience for us! was an excellent experience for us! More

Overall excellent experience! I purchased a vehicle being out of the state and Mark was fantastic to work with. He made sure everything was taken care and provided me with an accu I purchased a vehicle being out of the state and Mark was fantastic to work with. He made sure everything was taken care and provided me with an accurate description and video of the car I bought. He answered all my questions and made himself available, even on his days off. I couldn’t be more happy with my new car!! Amazing staff and excellent customer service. Thank you so much!! More

My husband and I went in to lease a 2024 Buick Envision. Erica our sales lady was very nice and so was the finance guy Dave. Dave was supposed to get back with us on a few questions about grounding our curr Erica our sales lady was very nice and so was the finance guy Dave. Dave was supposed to get back with us on a few questions about grounding our current lease the next day. Never heard back even after leaving several voicemails over several days. Called Erica also because we experienced an issue at the same time with the new Buick. She never returned our call either. So my husband went in to the dealership after no success with the voicemails. Still nothing. This dealership only wants your money! You sign then you become a no body to them. We were skeptical even going there after bad experiences with their used car side. Lesson learned More