Dartmouth Nissan - Service Center
Dartmouth, MA
305 Reviews of Dartmouth Nissan - Service Center
Horrible service I have had my 2015 Nissan Murano Platinum for not even two months now, I have had pieces inside the car MISSING, my console insert MISSING, a piece on I have had my 2015 Nissan Murano Platinum for not even two months now, I have had pieces inside the car MISSING, my console insert MISSING, a piece on the passenger door behind the door handle MISSING, my passenger floor mat MISSING, my headrest will not go down all the way and when they looked at it they told me there was nothing that could be done, they would have to take the whole seat apart to get a metal piece out, my windshield wipers are terrible and falling apart, they don’t replace those after the first driver apparently, also just went in to get the tire pressure light checked because it was on but all four tires were at the same psi, they came back to tell me my air filter was filthy and I needed a new one and it would cost $138! (They filled all the tires with 40 but the tire in question which was the front driver side is now at 45, the vehicle says 35 PSI)?! Well again, I just bought the car not even two months ago, why would I have to replace the air filter ALREADY?! I haven’t even had my first oil change yet, I was told it passed inspection, I’m sure it did pass their inspection but i have maybe driven a total of 100 miles in the car since I’ve had it, I don’t drive much, to work and home, how is it even possible that it’s as dirty as I was shown in a picture, when I picked the car up the windows were filthy, inside was filthy, the salesman had to take it and do it himself. I’m so disgusted with the service here . The girl at the desk was very nice. More
Amazing! Everyone was extremely helpful and amazing! Made my experience so much easier and accommodating with a rental. Everyone was extremely friendly and kin Everyone was extremely helpful and amazing! Made my experience so much easier and accommodating with a rental. Everyone was extremely friendly and kind! Great people! More
First oil change . First oil change and checkup on 2018 Frontier Pick Up Truck . Went right to work as soon as I got in . Service advisor was very professional and expla First oil change and checkup on 2018 Frontier Pick Up Truck . Went right to work as soon as I got in . Service advisor was very professional and explained everything and got my vehicle in and out in a timely manner. The service experience met all my expectations. More
Wait times too long Almost 2 hours for a scheduled oil change and tire rotation is absurd. No one gave me any updates for the long wait time, just crazy Almost 2 hours for a scheduled oil change and tire rotation is absurd. No one gave me any updates for the long wait time, just crazy More
READ ME Don is amazing. He is the most considerate service professional I ever met He is helpful. He answers questions. He spontaneously explains concer Don is amazing. He is the most considerate service professional I ever met He is helpful. He answers questions. He spontaneously explains concerns. When I came in for recall, he told me it was going to take several hours and I had no idea. Oil changes and routine maintenance were handled expediently. I don’t usually do these type of reviews so I’m lputting a lot i to one review. More
Warrantied service for Nissan Rogue Brought car in for an oil change. Was told that I need a front axle/ boot repair but the repair would still be covered under the manufacturer warranty Brought car in for an oil change. Was told that I need a front axle/ boot repair but the repair would still be covered under the manufacturer warranty if I brought the vehicle in within the next few weeks. So I returned the following week and had the repair done. Everything was great. Even gave me a rental car for the day because they didn’t have anyone to bring me to work. Nice touch!! More
Awesome Great service couldn’t be happier with sales staff and service Nick was great, auto body shop did fantastic job .Truck looks great,my husband was real Great service couldn’t be happier with sales staff and service Nick was great, auto body shop did fantastic job .Truck looks great,my husband was really impressed with everything at Dartmouth Nissan More
Always kind and helpful Came for an oil change was greeted like family and the free wash is great because I'm bad at keeping up with that! Love the massage chairs as well Came for an oil change was greeted like family and the free wash is great because I'm bad at keeping up with that! Love the massage chairs as well More
Faulty washer motor This was my second visit to Dartmouth Nissan, two separate car issues. Both times it was for warranty issues and both times they were great at seeing This was my second visit to Dartmouth Nissan, two separate car issues. Both times it was for warranty issues and both times they were great at seeing me quickly and resolving the problem promptly. More
Major Service needed to my 2013 Nissan Altima My experience concerning my problem with my Nissan was treated seriously and handled professionally. The Service Analyst, Derek Damon was informative My experience concerning my problem with my Nissan was treated seriously and handled professionally. The Service Analyst, Derek Damon was informative and extremely helpfhul. Unlike some past experiences at this same dealership....Our problem was handled with concern, leaving me and my husband feeling confident that we were in good hands. More