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Dartmouth Nissan - Service Center

Dartmouth, MA

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305 Reviews

305 Reviews of Dartmouth Nissan - Service Center

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January 15, 2019

Horrible service I have had my 2015 Nissan Murano Platinum for not even two months now, I have had pieces inside the car MISSING, my console insert MISSING, a piece on More

by BBRUNELLE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn’t work with anyone
Jan 18, 2019 -

Dartmouth Nissan responded

Hi – We appreciate you sharing this. We regret to hear about your experience and understand your frustration. We apologize for the inconveniences it may have caused. At your earliest convenience, please contact our Service Manager, Steve, at 508-996-3200. We hope to work to resolve this! Thank you.

January 13, 2019

Amazing! Everyone was extremely helpful and amazing! Made my experience so much easier and accommodating with a rental. Everyone was extremely friendly and kin More

by CHRISTINARICE91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen scoopa
Jan 14, 2019 -

Dartmouth Nissan responded

Thanks for the great review! So happy you had an amazing experience with our staff. Thank you for being a loyal customer!

January 13, 2019

First oil change . First oil change and checkup on 2018 Frontier Pick Up Truck . Went right to work as soon as I got in . Service advisor was very professional and expla More

by RICKNKAYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I could not recall the service advisor's name .
Jan 14, 2019 -

Dartmouth Nissan responded

Thanks for sharing your experience!! Thrilled our team was able to provide you with great service. Looking forward to seeing you for another oil change in the future!

January 11, 2019

Wait times too long Almost 2 hours for a scheduled oil change and tire rotation is absurd. No one gave me any updates for the long wait time, just crazy More

by JMSM21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Jan 21, 2019 -

Dartmouth Nissan responded

Hi, we apologize for the miscommunication and inconveniences it may have caused. At your earliest convenience, please give our service manager Steve Scopa a call: 508-996-3200

January 10, 2019

READ ME Don is amazing. He is the most considerate service professional I ever met He is helpful. He answers questions. He spontaneously explains concer More

by DAVID0865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Jan 11, 2019 -

Dartmouth Nissan responded

Hi David, thanks for sharing your experience! We are thrilled Don was able to provide you with great service. Thank you for your loyalty to Dartmouth Nissan! Looking forward to seeing you again!

January 08, 2019

Warrantied service for Nissan Rogue Brought car in for an oil change. Was told that I need a front axle/ boot repair but the repair would still be covered under the manufacturer warranty More

by JSCOTTATC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mykala
Jan 11, 2019 -

Dartmouth Nissan responded

Thanks for sharing your positive experience. We are so glad our team members were able to help and provide great service. Looking forward to seeing you again!

January 08, 2019

Awesome Great service couldn’t be happier with sales staff and service Nick was great, auto body shop did fantastic job .Truck looks great,my husband was real More

by OYAM10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Surdis Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2019 -

Dartmouth Nissan responded

We are so glad you enjoyed your experience at our dealership with our team members. Thank you for taking the time to write us a positive review! Looking forward to seeing you again!

January 05, 2019

Always kind and helpful Came for an oil change was greeted like family and the free wash is great because I'm bad at keeping up with that! Love the massage chairs as well More

by MELISSA-ALBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2019 -

Dartmouth Nissan responded

We are so happy to hear you tried out the massage chairs and enjoyed them!! Thanks for taking the time to share about your experience and the 5 star rating!

January 05, 2019

Faulty washer motor This was my second visit to Dartmouth Nissan, two separate car issues. Both times it was for warranty issues and both times they were great at seeing More

by sbarrows67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I’m not sure of who helped me
Jan 18, 2019 -

Dartmouth Nissan responded

Thanks for taking the time to share about your experience and the 5 star rating!

January 05, 2019

Major Service needed to my 2013 Nissan Altima My experience concerning my problem with my Nissan was treated seriously and handled professionally. The Service Analyst, Derek Damon was informative More

by GRAMMIE3_48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Damon Service Analyst and Steve Scopa, service manager
Jan 18, 2019 -

Dartmouth Nissan responded

Thanks for taking the time to share about your experience and the 5 star rating! We are always here to help!