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Dartmouth Nissan - Service Center

Dartmouth, MA

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305 Reviews

305 Reviews of Dartmouth Nissan - Service Center

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June 06, 2024

Carlos (Svc Manager) and his team went above and beyond to help me with a tire related problem. Excellent service and their recommendations worked! More

by brcwld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 06, 2024 -

brcwld responded

Thanks to Carlos and his team, my Frontier is riding smooth again. Their work helped me get correct tires from a tire dealer who had sold me tires that created a vibration at highway speed.

May 05, 2023

first time at your service dept very well organized i will be going back for service on my 2021 altima very fast service department More

by mfracture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
steve advisor very socialable
July 18, 2019

Destroyed our transfer case while replacing transmission Brought our rogue in at 93 k miles junk transmission..replaced for free and on list of fixes they stated brakes, bearing .exhaust leak....picked up da More

by Shawn martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derick
Jul 19, 2019 -

Dartmouth Nissan responded

Hello Shawn, are concerned to hear this feedback. We appreciate you sharing these details. However, we’d like to discuss this further, please give our Service Manager, Steve Scopa, a call at a time that works best for you 508-996-3200.

Jul 21, 2019 -

Shawn martin responded

Call me you know my number of you want yo alleviate this before claims are brought against dealership

May 23, 2019

Professional Service After interacting with many Nissan dealers in my area I was pleased to find one who not only was able to perform a complicated repair perfectly but Do More

by DPG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Bailey
May 24, 2019 -

Dartmouth Nissan responded

Thank you for the 5 stars and awesome review, DPG! Thanks for recommending us!

February 09, 2019

Excellent on time service. I set up my appointment with Don. When I arrived on time Don tool my car into the shop on time as well. He took care of my car quickly and profession More

by INFO66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Bailey
Feb 11, 2019 -

Dartmouth Nissan responded

Thanks for taking the time to share about your experience at our dealership! We appreciate the 5 stars!

February 08, 2019

Great Experience Just want to say had a few things done on my vehicle .Was explained what was gonna be done he talked to me like a person what im trying to say in gen More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek R Damon
Feb 08, 2019 -

Dartmouth Nissan responded

Thank you for the 5 stars and great review! We really appreciate the two thumbs up and your loyalty!

February 04, 2019

Great place The were very understanding and thoughtful. The staff are respectful and I would recommend this place to anyone. They worked with me and that was most More

by MVANHORNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt D'Ambra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Dartmouth Nissan responded

Thanks for taking the time to give us a 5 star rating and positive review!

February 03, 2019

Service and repair. Service and the personnel working in the dealership are all superior. Will return for all service and repairs. Will recommend this dealership to my More

by BURTONCORKUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Bailey
Feb 04, 2019 -

Dartmouth Nissan responded

We really appreciate you recommending us! Thank you for the 5 stars and great review!

February 01, 2019

Great Derek was fantastic in assisting me with my service. He walked me through check in to checkout. He explained the service and verbally went over everyt More

by DHAMBLY.SUMMITPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Damon
Feb 01, 2019 -

Dartmouth Nissan responded

Thanks for taking the time to share this great review!

January 31, 2019

Rip off When you quote a price and then add $1400.00 on it then add 2400.00 worth of more work something is wrong with this. More

by MIMANANCY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember
Feb 04, 2019 -

Dartmouth Nissan responded

Hi – We appreciate you sharing this. We regret to hear about your experience and understand your frustration. We apologize for the inconveniences it may have caused. At your earliest convenience, please contact our service manager, Steve, at 508-996-3200. We hope to work to resolve this! Thank you.

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