Dartmouth Nissan

3 Oil changes were promised when I bought my Nissan Altima and I used 2. The dealership was sold around 1/1/12 and I called the old dealer to ask if the new owner was going to cover this last offer I h Altima and I used 2. The dealership was sold around 1/1/12 and I called the old dealer to ask if the new owner was going to cover this last offer I had left and was told yes. Before I went ahead and made an appt. to have the oil changed by the new dealer I called about 2 months later and after the new dealer had taken over. I was told by the service dept it would be honored. I then made an appt. to have it done and when I arrived was told they wouldn't honor it. I said business must be good when they would let a long time customer walk out and NEVER return just because they wouldn't honor this promised service. I will never buy anything from them again. They lie! More

I purchased a new vehicle from here last year and paid with cash, the vehicle only came with one key they promised a second and I never received it. My sales person also promised me a backup camera instal with cash, the vehicle only came with one key they promised a second and I never received it. My sales person also promised me a backup camera installed which I never received. I returned a few weeks after I bought it to find out my sales person no longer worked there not sure is he was fired, quit, or switched to another dealer. I recently sold the vehicle and wanted to cancel the warranty and when I talked to them on the phone they were extremely rude and told me to come in and sign paperwork and tried to press me to buy a new vehicle and they even hung up on me. I thought that this dealer would be better than the last owners that were selling lemons but turns out they're even worse I will never do business with them again. More

My time with this dealer was a waste. I went to test drive a Altima and after waiting for almost an hour they had lost the keys to the Sentra they wanted me to test drive. The staff was kind but the fa drive a Altima and after waiting for almost an hour they had lost the keys to the Sentra they wanted me to test drive. The staff was kind but the fact that they lost the key to the ONE car in my $14000 price range was very sad. They asked me to come back the next day and told me they would fill my gas take if I came back... needless to say I never returned and bought a car the next day from a competing dealership. Unimpressed at best. The saleman was very nice and pleasant and I would have loved to buy a car from him but the management was poor at finding a car for me to buy and having the keys organized enough to test drive one. More

Stay away from this place, I had a horrible experience here. My car has an antifreeze leak and I paid $120 for a written diagnosis and cost to repair. On a sidenote about a month ago I had a different m here. My car has an antifreeze leak and I paid $120 for a written diagnosis and cost to repair. On a sidenote about a month ago I had a different mechanic install a used engine because the previous engine overheated, this mechanic is saying he has no responsibility for the antifreeze leak. I wanted nissan world dartmouth to give me a written report diagnosing the problem and cost to fix it, so that I can use it in my argument against the previous mechanic. Lia called me and explained what the mechanic found, when I get the report I paid for everything is abbreviated, for example it says "clamps, CEL on, cooler f wash system, 920.". I asked Lia if she could please clarify their findings better, for example write instead "needs 4 new radiator clamps, Check Engine Light is on, need to flush coolant system and replace with new antifreeze. Estimated cost to repair is $920.00." I was only asking for her to write what the mechanic found in a more clear way, basically what they already wrote but just clarifying so anyone could understand their report. Lia says to me, "what is it you don't understand, I explained everything on the phone and any mechanic can understand this invoice". I tried explaining how I want to make sure their is no confusion in what the invoice was saying, I believe my request would have taken all of 30 seconds, and I would of left a happy customer. Instead Lia was very rude to me, just snobby and stuck up, saying "for people who decline service this is what they usually get", referring to the fact that I declined to have them work and fix the problem for $920, she missed the fact that I paid $120 for the written diagnosis that I couldn't understand and was only asking her to clarify in writing. They have all these motivation signs up, for example a picture of the ocean, and under the picture it reads something like "customer service is always most important" I want to go there and take those posters off the wall, for such a small request they were rude and denied to help me, I even spoke to the service manager Rick about he, he quickly told me that he would write me an email clarifying the findings, after calling up about five times, the couple times I could actually reach him he says that he already sent the email. I get emails everyday, I clearly spelled out my email address two seperate times to him and he quickly said "sure no problem", I am sure he just brushed me off and did not send any email because I would have received it. This place had some of the worst customer service I've ever experienced, they are jerks there and I definitely recommend finding another nissan dealers if possible. More

Good job over all. Car was clean and as ordered they found the truck I wanted although delivery took a long time I would highly recommened nissan world in the future found the truck I wanted although delivery took a long time I would highly recommened nissan world in the future More

This dealership is by far the best we have ever dealt with.!!!!!!!!! From the moment we walked in on Sunday Jan 22, 2012 to the moment we picked up the Frontier truck on Monday Jan 23, 2012, we were tr with.!!!!!!!!! From the moment we walked in on Sunday Jan 22, 2012 to the moment we picked up the Frontier truck on Monday Jan 23, 2012, we were treated with nothing but respect. True customer service throughout and we look forward to purchasing more vehicles there, and only there.We also plan on spreading the word, that Nissan World of Dartmouth is the BEST Both Faith and Carlos were great, very professional and personable! Thank-you Raymond P Cordeiro & Denise M Cordeiro More

Bought a 2012 Nissan Juke today and we were very satisfied with our experience! Marina is an excellent and knowledgeable salesperson that really listened to our needs. We will recommend her to famil satisfied with our experience! Marina is an excellent and knowledgeable salesperson that really listened to our needs. We will recommend her to family and friends for sure! Thanks Marina! More

Marina Bailey my saleslady was super. She was kind, friendly,knowledgeble and fair. She truley went out of her way to make this purchace enjoyable. I would highly recommend her to my friends and fami friendly,knowledgeble and fair. She truley went out of her way to make this purchace enjoyable. I would highly recommend her to my friends and family. Carlos who handeled the financing was great.Barry in the service department was also great and a pleasure to work with. sincerely Gail Aguiar More

Barry Siegal was very friendly, helpful, and professional when I was there for a routine Oil Change and tire rotation. Mr. Siegal is the type of manager that will make me come back to have my car serviced. when I was there for a routine Oil Change and tire rotation. Mr. Siegal is the type of manager that will make me come back to have my car serviced. More

Nissan World in Dartmouth is awesome they were so great in helping me purchasing my new car. Marina the sale rep was awesome she was so helpful, kind, generous she really went out of her way to help me. I in helping me purchasing my new car. Marina the sale rep was awesome she was so helpful, kind, generous she really went out of her way to help me. I rate this dealer to everyone. I recommend all my family & friends to go to this dealer. thank you so much Marina all the staff @ Nissan of Dartmouth. (:-) More