Darrell Waltrip Subaru
Franklin, TN
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216 Reviews of Darrell Waltrip Subaru
Friendly, professional, honest, caring, genuine, The best dealership I have ever been to regardless of the brand they sell. Radik is wonderful, thorough and honest. When my car was hit in a parking lot best dealership I have ever been to regardless of the brand they sell. Radik is wonderful, thorough and honest. When my car was hit in a parking lot almost 6 years ago. I was onsite trying to figure out what to do. My phone rang. It was Darrell Waltrip Sabaru. They said they had received a call from Starlink that my car had been it and I hadn’t answered. So they were calling to make sure I was alright and was there anything they could do to help! Can’t ask for anything better than how they responded to me! Would never trade with any other dealership! I am a loyal customer for life! More
Traded in two older Subarus and purchased a new one. All done easily and we were given all the time we needed to discuss the trade-ins and final purchase. All done easily and we were given all the time we needed to discuss the trade-ins and final purchase. More
Beware of the service teams! They are hustlers. I brought my 2021 Outback in with only 40,000 miles on it. The A/C was not blowing cold air. Chuck my service consultant tells me They are hustlers. I brought my 2021 Outback in with only 40,000 miles on it. The A/C was not blowing cold air. Chuck my service consultant tells me they can fix it with new refrigerant and a couple of O rings for $530.00. I give him permission, he comes back to ask me for $2065 more for a new compressor. I decline and they still charged me $530 that they told me would fix it in the first place. I have done a/c work in the past. They recovered my refrigerant and sold it back to me for $65 which I got back after catching them. Don’t let them rip you off unless you have deep pockets. They also stole my K&N air filter when I went in for an oil change. They new what was wrong with my A/C in the first place. More
Really wanted to say this was the best buying experience I ever had.my sales representative Mercedes was very knowledgeable and made sure I understood all the features on the vehicle I purchased. I apprecia I ever had.my sales representative Mercedes was very knowledgeable and made sure I understood all the features on the vehicle I purchased. I appreciate the attention to detail and her genuine willingness to help. I highly recommend this dealership for your next vehicle purchase. Special thanks to finance for your help as well. More
My experience at Darrell Waltrip Subaru was fantastic. Everyone I interacted with was friendly and knowledgeable. Hunter was awesome and his easygoing manner made me feel better about the whole process an Everyone I interacted with was friendly and knowledgeable. Hunter was awesome and his easygoing manner made me feel better about the whole process and definitely had an impact on my final decision. No one in my family has owned a Subaru before and it was my first time buying a car so I greatly appreciated his approach. More
Everyone at the dealership was incredibly friendly and Boomer was by far extremely accommodating to me and created a very safe environment! Boomer was by far extremely accommodating to me and created a very safe environment! More
The salespeople are friendly, very knowledgeable & listen to customer questions. Radek is our guy to see when we want to get a new Subaru! The business office experience was quick & straight forward. We are to customer questions. Radek is our guy to see when we want to get a new Subaru! The business office experience was quick & straight forward. We are repeat customers. More