Danvers Ford
Danvers, MA
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82 Reviews of Danvers Ford
This dealership made the task of buying a new car so easy. The sales person was knowledgeable and communicated with me every step of the way as I waited for my new Ford Maverick to arrive. easy. The sales person was knowledgeable and communicated with me every step of the way as I waited for my new Ford Maverick to arrive. More
Great service as always at Danvers ford Prompt always polite and efficient all around I would strongly recommend going to these guys everyone at the service dept are all great polite and efficient all around I would strongly recommend going to these guys everyone at the service dept are all great More
Don't bring your car here for service. Had an appointment for a simple oil change at 11 am on Friday morning. After a number of unanswered phone calls and 2 visits where "our car is next", Had an appointment for a simple oil change at 11 am on Friday morning. After a number of unanswered phone calls and 2 visits where "our car is next", we finally got our keys back at 5 pm (they close at 530) with NOTHING having been done. The car hadn't even been moved. The GM in charge of the service department only had to say "I'm sorry" and was completely useless. So if you want something actually DONE to your car, go elsewhere. We got NO service, NONE. Call to complain about it another day, he tells me to just go elsewhere. Nice customer service for what should have been a quick in and out 30 minute oil change. More
FYI: Horror story. Danvers Ford sold my Bronco to someone else. 7/14/20. Reserved a 4-door First Edition Bronco 10/30/21. officially placed a Bronco order with Mark Danvers Ford sold my Bronco to someone else. 7/14/20. Reserved a 4-door First Edition Bronco 10/30/21. officially placed a Bronco order with Mark O'Meara at Danvers Ford for roughly $59,500 5/22/23. Bronco arrived! Went back and forth on price as Danver's would not honor Ford Motor Co's price protection offer, and wanted me to pay ~$65,000 6/19/23. Emailed Danver's Ford with all the details of Ford's price protection policy to ensure I was getting a fair price (after also waiting ~3 years!) 6/22/23. Danver's Ford sold my car to another customer without even a heads-up. They didn't even call! 😭🤬 I can't even describe how upset I am. I am filing a consumer complaint with the Massachusetts Attorney General's Office. Three years of waiting and poof. Gone. Just because I wanted a fair price. More
when you visit tell them steve c sent you. always friendly, knowledgeable, and will work with you to get what your needs are.long time customer here. im sure you will see why. always friendly, knowledgeable, and will work with you to get what your needs are.long time customer here. im sure you will see why. More
The folks at Danvers Ford were simply amazing. They didn't pressure me at all and gave me all the info and space I needed to find the right car for me. The process was efficient and friendly the e They didn't pressure me at all and gave me all the info and space I needed to find the right car for me. The process was efficient and friendly the entire way. My wife and my mom have both bought vehicles there. If you are looking for a great experience, this is the place to go. More
My experience was excellent, I was given all the information I needed by the sales rep to make an informed decision. My sales rep was knowledgeable and friendly I would send my family members to thi information I needed by the sales rep to make an informed decision. My sales rep was knowledgeable and friendly I would send my family members to this dealership for a great car buying experience. More