Danvers Ford

Had difficulty Scheduling an appointment for service for my two thousand twenty one ford explorer my two thousand twenty one ford explorer More

When my C-Max Energi plug-in hybrid died at the beginning of Memorial Day weekend, I knew I was in for a difficult time. I couldn't continue with a loaner from Danvers Ford. But I spoke with Marae Perruzzi a of Memorial Day weekend, I knew I was in for a difficult time. I couldn't continue with a loaner from Danvers Ford. But I spoke with Marae Perruzzi and I was able to buy a recent-model Ford that is also a plug-in hybrid. Took possession in less than 2 weeks. I was happy with the quality of her service, and I'm very happy with my new vehicle. More

I experienced Courteous, attentive and professional service staff and checkout cashier. Always pleasant with each visit service staff and checkout cashier. Always pleasant with each visit More

A+ all the way around, very quick turnaround and helpful advice with extended warrantee add ons and what was not necessary. advice with extended warrantee add ons and what was not necessary. More

Michael Tisei was my salesperson and he was spot on. He kept in touch and kept all of the commitments made. He kept in touch and kept all of the commitments made. More

This dealership made the task of buying a new car so easy. The sales person was knowledgeable and communicated with me every step of the way as I waited for my new Ford Maverick to arrive. easy. The sales person was knowledgeable and communicated with me every step of the way as I waited for my new Ford Maverick to arrive. More

Don't bring your car here for service. Had an appointment for a simple oil change at 11 am on Friday morning. After a number of unanswered phone calls and 2 visits where "our car is next", Had an appointment for a simple oil change at 11 am on Friday morning. After a number of unanswered phone calls and 2 visits where "our car is next", we finally got our keys back at 5 pm (they close at 530) with NOTHING having been done. The car hadn't even been moved. The GM in charge of the service department only had to say "I'm sorry" and was completely useless. So if you want something actually DONE to your car, go elsewhere. We got NO service, NONE. Call to complain about it another day, he tells me to just go elsewhere. Nice customer service for what should have been a quick in and out 30 minute oil change. More

FYI: Horror story. Danvers Ford sold my Bronco to someone else. 7/14/20. Reserved a 4-door First Edition Bronco 10/30/21. officially placed a Bronco order with Mark Danvers Ford sold my Bronco to someone else. 7/14/20. Reserved a 4-door First Edition Bronco 10/30/21. officially placed a Bronco order with Mark O'Meara at Danvers Ford for roughly $59,500 5/22/23. Bronco arrived! Went back and forth on price as Danver's would not honor Ford Motor Co's price protection offer, and wanted me to pay ~$65,000 6/19/23. Emailed Danver's Ford with all the details of Ford's price protection policy to ensure I was getting a fair price (after also waiting ~3 years!) 6/22/23. Danver's Ford sold my car to another customer without even a heads-up. They didn't even call! 😭🤬 I can't even describe how upset I am. I am filing a consumer complaint with the Massachusetts Attorney General's Office. Three years of waiting and poof. Gone. Just because I wanted a fair price. More

Great service as always at Danvers Ford Prompt, polite and efficient all around Strongly recommend these guys and efficient all around Strongly recommend these guys More