Daniels Long Chevrolet

When we first arrived to "look" at a truck seen on the internet, the hospitality seemed appropriate. It wasnt long before we felt the hard sell coming from the salesman when I'd explained that I wa on the internet, the hospitality seemed appropriate. It wasnt long before we felt the hard sell coming from the salesman when I'd explained that I wasnt looking to "buy today". We kicked numbers around finally reaching a deal. We agreed that i'd come back in the morning to bring them a deposit for the vehicle. I kept my word as an honest man should, only to find the sales manager wanting to "close the deal" right then and there! Did I mention this was Christmas Eve? When I explained to them I was only there to give em the deposit as promised, the mgr got ticked off and starts rude comments such as "I thought we had a deal" and yaddy yaddy yah! He insulted me telling me there were numerous people interested in that same vehicle and that there was NO WAY would he accept my $100 deposit to hold it. He refused and tossed me back my check! I advised him that if he has SO MANY people wanting this vehicle, by all means sell it to them! He certainly doesn't need my money! Woudnt you know, that vehicle is still on the lot a week later! I wonder what happend to all those prospects? As of this posting, the salesmen is calling my cell constantly and has gone as far as coming to my home (while I'm not there) and leaving his business card in the door!! Is this creepy or what!!! In my opinion, customer service is equally important as the price and value. This experince was one that I would just assume forget! Do yourself a favoe and move on. Al Serra and Medved are a lot better Chevy Dealers to wokr with. You've been warned. More

Alex is a great asset to your company, he works well with people and has alot of knowledge, and what he doesn't know he doesn't pretend to know. He will find the correct answer for you. This gives me full co people and has alot of knowledge, and what he doesn't know he doesn't pretend to know. He will find the correct answer for you. This gives me full confidence in him and your company that they will be up front and not tell me what I want to hear but what I need to hear. Good job Daniels Long. Cindy Smith 719-651-5909 More

We traded in a 2006 Chevy Duramax (purchaded at Daniels Chevrolet in 2006) for a used 2011 HHR. The comments made by the used car service manager were very rude and almost undid the whole deal. These were Chevrolet in 2006) for a used 2011 HHR. The comments made by the used car service manager were very rude and almost undid the whole deal. These were comments we were not suppose to hear...to qoute "my God, what do these people want, something for nothing?" and "do it and just get them out of here". Also Taylor made us sign a hand written note about we would purchase a vehicle at this dealership once they appraised the Duramax. The vehicle we traded in was almost paid off...less than $8000 left and in perfect condition and completely loaded. I told Taylor that it was around $7900 left and he wrote up everything at $7000 making the numbers incorrect. Once the deal was done we did pay $270 which was ok. Then the dealership has not yet paid of the vehicle I traded in. We did this August 12, 2011 and today is August 28, 2011. ENT Federal Credit Union, first called us about getting a payment and now we are getting deliquent notices in the mail. The dealership has total disreguard to this issue. This is our credit and they do not care. When this dealership was Daniels Chevrolet, we dealt exclusively with Daniels, for 2 generations. All transactions were complete in 3 to 5 business days. Now that the dealership is Daniels/Long Chevrolet, everything has changed. I will NOT purchace another vehicle from this dealership. More

This is the 2nd new truck I purchased at this dealership. The 1st truck was a 2004 when it was just Daniels Chevrolet. On both occasions my wife and I were afforded all the courtesies one would expect from The 1st truck was a 2004 when it was just Daniels Chevrolet. On both occasions my wife and I were afforded all the courtesies one would expect from a top of the line dealer. Al personnel were courteous, ready to provide information as needed. A small item that needed attention was noticed by Bill, the salesperson. I was told to bring the vehicle back in at my convenience for repair. The item was taken care of immediatley I would not hesitate to purchase another vehicle from Daniels-Long.. More

This dealership was very friendly and helpful when I bought my used car at a reasonable price. I thought I was getting a great deal. When I bought the car, I asked to see a Carfax report...they didn't bought my used car at a reasonable price. I thought I was getting a great deal. When I bought the car, I asked to see a Carfax report...they didn't have one but had another report that was just as good. That report showed that the car was in good condition and didn't have any negative marks on it. Two years later, I sold the car; when the dealer that I sold it to pulled up a Carfax report, I found out that it had been in an accident. No wonder I was having more than a few problems with the car! If you buy a car from here, demand to see a CARFAX, and don't settle for an alternative. Beware! More

Sold us a vehicle with a one year 12k mile warranty with some items they promised to look at the next day before we picked it up. They then informed us the next day that the warranty was void, no apologies some items they promised to look at the next day before we picked it up. They then informed us the next day that the warranty was void, no apologies, no attempt to fix the items we noticed during test drive. Horrible customer service and obviously not trustworthy. More