Danbury Pre-owned Center

Stephen was a great representative for Audi and did a fantastic job through the process for a seamless experience. fantastic job through the process for a seamless experience. More

I purchased a used car from Stephan Mortati at Danbury Pre-Owned Center 2 weeks ago. Stephan was professional and personable and very helpful in answering any questions we had. The process was easy and sm Pre-Owned Center 2 weeks ago. Stephan was professional and personable and very helpful in answering any questions we had. The process was easy and smooth! We were able to trade in my older car. A great experience! Thank you! More

Derek, my salesman, was great. I was in a bind with purchasing a car, and he was nice enough to pick up my call on a Sunday and answer all of my questions. By Monday, we had a deal I was in a bind with purchasing a car, and he was nice enough to pick up my call on a Sunday and answer all of my questions. By Monday, we had a deal in place and with all the associated paperwork. Derek and the rest of the Danbury Pre-Owned Center staff made the transaction easy and seamless. Thanks again, we love our new Audi Q6 E-tron!!! More

Derek was amazing from start to finish with my purchase. Both he and the finance manager went above and beyond for this transaction. Both he and the finance manager went above and beyond for this transaction. More

Derek was so helpful and communicative from start to finish. He answered all my questions, helped get all the paperwork sorted and gave me a very fair price for my trade in. The car I purchased was pri finish. He answered all my questions, helped get all the paperwork sorted and gave me a very fair price for my trade in. The car I purchased was priced competitively and I was happy with the whole process. Usually car buying is a headache, but this was the smoothest purchase I've ever made. I highly recommend this dealership and Derek Smith for your car buying needs. More

Excellent listening and description of available vehicles that match our needs. Very transparent about the performance of the used vehicles. Purchase back by the Certified pre-owned warranty on top of any re that match our needs. Very transparent about the performance of the used vehicles. Purchase back by the Certified pre-owned warranty on top of any remaining factory warranty is a great feature. The knowledge of Derek is excellent, More

I had a wonderful experience with Derek Smith. He is knowledgeable, kind and courteous. With his support, I was able to buy my dream car smoothly. Thank you, Derek. Keep up the good customer s He is knowledgeable, kind and courteous. With his support, I was able to buy my dream car smoothly. Thank you, Derek. Keep up the good customer service. More

Steve Mortati was a breeze to deal with. On top of answering all my questions about the 2024 VW Tiguan I purchased, he was a delight to talk with. After a seamless purchase, there seemed to On top of answering all my questions about the 2024 VW Tiguan I purchased, he was a delight to talk with. After a seamless purchase, there seemed to be a hang up with my license plates. Steve was quick to dig into the issue and help resolve it. Thanks! More

We lost our beloved existing Jetta the previous evening as it was totaled in a fire. Still in a bit of a shock, we dreaded the process of finding a replacement but we were lucky to find our perfect, like- as it was totaled in a fire. Still in a bit of a shock, we dreaded the process of finding a replacement but we were lucky to find our perfect, like-new 2023 Certified Jetta on the AutoTrader website and headed right to Danbury. We were viewing the car on the lot and Derek came right out to introduce himself and immediately got the keys so we could check out the interior and take us out on a test drive. Although we were very familiar with various Jetta models, Derek explained the different features of this model and although we were already sold, he graciously showed us other similar models on the lot just in case. Explained the differences without any games and "upselling," helping us make an informed decision. Showroom was spotless, and pleasant. Website pricing was fair and accurate, photos were numerous and description useful. Discussions of pricing, financing, and extended warranties were friendly and professional, with zero typical "used car salesman" games. The dreaded "dealer fees" were thoroughly explained and clearly posted in the showroom so you knew what you were dealing with from the minute you stepped into the building. Reception, finance, and managerial staff were all friendly and professional, making us feel like a welcome customer as opposed to other places where you can feel like a target or an inconvenience. They went over the sales contract section by section making sure we understood everything and answered all our questions. We asked if we could take home the car the same day since we didn't want to deal with rentals and since it was already on the lot in pristine condition and fully inspected all they had to do was give it a final check, put on the plates, and we were out the door in about two hours. But the star of this show was Derek who really knows how to sell a car and treat a customer. Highly recommended. More

I had a very positive experience working with Derek Smith. He was knowledgeable and explained the features of my Q8 in a way that was easy to understand. Smith. He was knowledgeable and explained the features of my Q8 in a way that was easy to understand. More