Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

Quick and Painless Service with a smile. Completed quicker than expected for recall alternator replacement. No charge for it and my oil change. Can't beat that ! Happy g Service with a smile. Completed quicker than expected for recall alternator replacement. No charge for it and my oil change. Can't beat that ! Happy guy More

Great Service I am a convert. My first experience with service was not great, but the new service management, great front desk employees and awesome service techs I am a convert. My first experience with service was not great, but the new service management, great front desk employees and awesome service techs have totally turned things around! The wait was exactly what I expected, everyone was friendly and professional..... definitely will be bringing my Jeep there for any service needs. Who knows my Jeep better than Jeep? :) Thanks to all! More

A Most Generous Gift! Thank you Ray, Evonne, Luis, and Clyde My son bought his 2007 Jeep Compass from Ray Pacheco in May 2013. It was an important purchase, not because it was his first, but because he had been My son bought his 2007 Jeep Compass from Ray Pacheco in May 2013. It was an important purchase, not because it was his first, but because he had been diagnosed with Leukemia in March 2012 and fought hard to beat it, This was his reward! He was only able to drive it for a few months when the cancer came back and he needed to have another round of chemo in September 2013. He was able to drive it again for a month or so before his bone marrow transplant that December, but he has been waiting to drive his Jeep since then. One day this summer I drove his Jeep and found it was not running right...hesitating. I thought it was the transmission and called Ray for help. Having had the vehicle for 1 1/2 years at this point, it was way past the warranty for a used vehicle, so I asked Ray if the dealership could at least check it over and tell me the cost of repair. A few weeks later Ray called and told me it needed a tuneup from sitting so long and maybe a clutch, and asked me if I would be willing to keep it there a little longer. I agreed A few weeks later I received a call from Ray informing me that my sons Jeep was all fixed and the employees of Danbury Chrysler Dodge had all donated either their time and/or money to pay for the entire cost of repair! Such a generous gift for my son cannot be measured in words. I thank everyone at the dealership for their kindness and generosity, but my greatest thanks go to Clyde the service manager,, Luis the mechanic who donated his time and most of all Evonne, who made it all happen. All of these people and possibly others whom I do not know, will forever be appreciated by my family, and especially my son. Any dealership is the sum of the people they employ, and this dealership in my opinion, is in a class of their own! Thank you so much! More

Service The service dept was very thorough with me vehicle which makes me feel secure while driving the car. I would definitely recommend your dealership beca The service dept was very thorough with me vehicle which makes me feel secure while driving the car. I would definitely recommend your dealership because of your service dept and I have. More

Maybe - Had to go 3 times before i could get service complete bc i attempted to get brakes checked during my lunch time and they were too busy those 2 days. Had to go 3 times before i could get service complete bc i attempted to get brakes checked during my lunch time and they were too busy those 2 days. The tranny blew the day before my 3rd visit. Had to go back twice before they actually fixed the right problem. The service office was super friendly and helpful. And it was totally covered by warrenty. More

maintenance on car and rattle underneath addressed Maintenance on car 68K. rattle addressed. Was brought in several time for this at the time Toby was svc rep. He was very cordial. Rattle was since Maintenance on car 68K. rattle addressed. Was brought in several time for this at the time Toby was svc rep. He was very cordial. Rattle was since day one of car, never could find it supposedly... this time faint noise, I was a little persistent and it was determined it was the catalytic converter. Just a bit concerned that since this was "ongoing" why it was not found sooner. I have warranty so fully covered. This should have been nipped in the beginning. Part in end of this week, will schedule to be done next week an N/C to myself. Thank you and have a great day. d More

I do no know the names of the people who helped me. One was a parts guy and the other customer service, the farthes guy on the right was a parts guy and the other customer service, the farthes guy on the right More

We were well attended when we arrived and the service was done perfectly, everything was done as it should be, as always, great. We will be recommending the service to others. done perfectly, everything was done as it should be, as always, great. We will be recommending the service to others. More

Routine 7,000 mile oil change appointment. When I arrived I was advised that Chrysler recommends tire rotation at this service of which I was unaware. I was also advised of the need for replacement arrived I was advised that Chrysler recommends tire rotation at this service of which I was unaware. I was also advised of the need for replacement of parts for a Jeep recall, parts are now on order and will be taken care of shortly. All staff was friendly and conscientious. I would definitely recommend a Jeep and the service department. More