Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

Not satisfied I brought my 2014 jeep in for repair and got it back unfinished. It took 1 month and still had issues. Instead of fixing it yvonne called me to pick i I brought my 2014 jeep in for repair and got it back unfinished. It took 1 month and still had issues. Instead of fixing it yvonne called me to pick it up. When you drove it it had front end noises. Yvonne promised to take care of the jeep repairs and didnt. She also promised to call and update me on several ocassions but failed to do that either. Very unhappy about the whole situation so I went to her boss Clyde who was extremely helpful and came to pick up my jeep. He had all the problems fixed and had it driven to my home. He kept all his promises to me with a smile. Thank god for Clyde taking care of me. He's the reason I went back again for service. More

2 weeks to get just an Oil Change You buy a New car (Love our Dart) and when you just need an Oil Change you have to wait 2 weeks just to get an appointment. Then you have to leave it You buy a New car (Love our Dart) and when you just need an Oil Change you have to wait 2 weeks just to get an appointment. Then you have to leave it for hours. Just an Oil Change! They sell the cars with Free Oil Changes for the Ownership. They should set up Service for just Oil Changes so they can get the cars in and out. We also had a problem with No Spare Tire and it took days to just get the right tire and get the car back on the road. Flat bedded the car home on the weekend and had to bring the rim and blown tire in to get fixed. I had to track down a replacement tire (non in stock) and they replaced it. It is insane for any Car manufacturer not to sell a Spare (donut) tire for an emergency. Make sure you get a spare and not buy into the Tire/Foam inflator, they are only good for a small leak and they cause a mess inside the tire if you put the foam in. I liked my sales experience but if they are over selling and can't keep up with Service, in a timely fashion? More

Quick, efficient & courteous My title says it all. The work -- a recall related to my Dodge's audio system -- was done quickly, efficiently and courteously. Couldn't ask for more My title says it all. The work -- a recall related to my Dodge's audio system -- was done quickly, efficiently and courteously. Couldn't ask for more. More

Great service experience I had to have my Jeep tower after transmission failed. All work was warranty work. Eddie took care of me from the moment I needed to be in a rental wh I had to have my Jeep tower after transmission failed. All work was warranty work. Eddie took care of me from the moment I needed to be in a rental which turned into a loaner when the repair exceeded 5 days. He provided regular updates and allowed me to see pictures of the failed part. I feel I had excellent service from Eddie throughout my repair process. Thank you! More

2015 Ram 1500 EcoDiesel - first oil change My first visit to the service dept., to have my first oil change on my 2015 Ram 1500. I should say to preface this review, is that, I called the same My first visit to the service dept., to have my first oil change on my 2015 Ram 1500. I should say to preface this review, is that, I called the same day.....and Yvonne was nice enough to squeeze me in, even with a swamped number of service jobs/appointments ahead of me. She was very friendly and happy to serve me....and from a customer's perspective.....that's the best you can ask for. I would highly recommend this dealership! THANK YOU .....YVONNE! THANKS RAY PACHECO for assisting ! More

Great Service Department Very satisfied with the service department. First, they were able to accommodate me for a Saturday on a 2 day notice which was greatly appreciated esp Very satisfied with the service department. First, they were able to accommodate me for a Saturday on a 2 day notice which was greatly appreciated especially in short notice. Made appointment for 1:00pm on a Saturday and I was out the door by 1:45pm. Excellent Service. Thank You for your Professional Service. More

Always have good experience.This was better. I had discount Because they always fill my expectations.If I ask something they also trying to give me the best answer. I am also confident in what they know about t Because they always fill my expectations.If I ask something they also trying to give me the best answer. I am also confident in what they know about their job and not are trying to take my money. I don't think they lie to me when they tell me what needs to be done in my jeep ( I had bad experience before). My jeep is very important for me and I appreciate their help. More

great service price and reliability I've been to the dealership a few times for service and a few add on items for my ram truck. There are some closer dealers but they are not as accomm I've been to the dealership a few times for service and a few add on items for my ram truck. There are some closer dealers but they are not as accommodating and reliable. More

My service experience. Once again, your service dept. nails it. I've had nothing but, an excellent experience, each and every time! I purchased my Ram 2500 new, 4 yrs. ago. Once again, your service dept. nails it. I've had nothing but, an excellent experience, each and every time! I purchased my Ram 2500 new, 4 yrs. ago. (which btw, is the best truck I've ever owned) Yvonne was my service advisor, this time around. She is extremely courtious, knowledgeable, and very well organized. Everyone has always gone above, and beyond. This is how a business, should be run. (but so often, is not) Clearly I would reccomend you, (and do) without hesitation. THANK YOU!! Jay Vincent. P.S. Amazing job on the wash. It looked brand new again! More

Great service continues! Once again, the service team at Danbury Chrysler Jeep Dodge has done a great job. Was there for recall service on my Jeep and the work was done in a Once again, the service team at Danbury Chrysler Jeep Dodge has done a great job. Was there for recall service on my Jeep and the work was done in a shorter timeframe than anticipated and I was on my way. From the front desk folks to the service guys, this department has really become one of the most customer service oriented places to deal with. More