Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

Walk in oil change quick and easy Service reps were friendly and had me in and out of there in less than an hour. Oil change was on them since I bought my Jeep there and it was a very Service reps were friendly and had me in and out of there in less than an hour. Oil change was on them since I bought my Jeep there and it was a very reasonable price on tire rotation. More

Oil Change Went in for oil change was told the wait would be about an hour, I was in and out in about 35 mins. all the service techs are great. Went in for oil change was told the wait would be about an hour, I was in and out in about 35 mins. all the service techs are great. More

IF YOU WANT TERRIBLE CUSTOMER SERVICE COME HERE! Please read IF YOU WANT TERRIBLE CUSTOMER SERVICE COME HERE! VERY LENGTHY REVIEW BUT WORTH THE READ! DO NOT WASTE YOUR TIME HERE! I am very dissatisfied with the IF YOU WANT TERRIBLE CUSTOMER SERVICE COME HERE! VERY LENGTHY REVIEW BUT WORTH THE READ! DO NOT WASTE YOUR TIME HERE! I am very dissatisfied with the service I received today at the service center at 100 federal road, Danbury CT. I had called the establishment to let them know i was hearing a clicking sound on the rear passenger side of my car, I was concerned it may be something loose, maybe even my e-brake. I’m no mechanic so I made an appointment to have them check my car. I made the appointment for Wednesday October 17 for 10 AM! My first complain is when I go to drop the car off they tell me I had to pay for my loaner because I didn’t specify that it was a drop off and I needed alternative transportation. Had I known that information prior to my arrival I would have made the proper arrangements. I get my loaner and that Wednesday afternoon I receive a call stating there is nothing wrong with my car. I proceed to tell them they have to drive my car around the block to hear what I’m hearing because it’s a very obvious sound, there’s no way no one couldn’t hear that annoying clicking sound. They told me they drove it at a low speed and didn’t hear it, they also said they drove it out in the parking lot and they said the same thing, no sound. I told them they have to try to drive it around the block to be able to hear the obvious noise and they tell me ‘ok we will inform you’. All day Wednesday passed and i hear nothing from them. Now it’s Thursday 1 PM Oct 18th and I call to check on an update after waiting over 24 hours to hear from someone. No one even had the decency to give me an update about my car. On the phone they tell me, yet again they couldn’t diagnose the problem. I asked if someone can drive with me in the car so i can pinpoint it for them and they said ok. When i arrive they tell me that unfortunately no one can drive with me because everyone had already left at 4:30 pm. I tell them ok and proceed to get in my car and drive off. Not even 6 minutes into driving what do i hear?? The loud clicking noise. I was so upset that I turned back around and complained about how it’s impossible they didn’t hear a sound! I believe they NEVER drove my car to begin with! They have the audacity to charge me $70 for labor to do absolutely NOTHING! They did nothing to try to help me even after my frustration! I decided to take my car to another Jeep/Dodge center and they tell me they are familiar with the sound. How is it that the establishment in Danbury doesn’t hear anything yet the other establishment i took it to diagnosed the problem IMMEDIATELY!! If you want terrible service and incompetence I recommend you come here and waste your time and money!!!! What a waste of a day off and my time! More

Regular oil change and filter, etc. I liked that I could make an appointment online. Picked the services I needed. Easy, peasy! Dropped car and got the call 2 hours later. Great that I I liked that I could make an appointment online. Picked the services I needed. Easy, peasy! Dropped car and got the call 2 hours later. Great that I didn't have to leave it all day. More

Great service department We have never been disappointed with our Chrysler service especially when Yvonne helps us. Everybody is friendly from sales to service department we We have never been disappointed with our Chrysler service especially when Yvonne helps us. Everybody is friendly from sales to service department we are very happy we bought our Chrysler Pacifica there. More

Quick quality service I did not buy my vehicle from them even though they got me in in two days checked out what was needed and I got it back the next day The dealership wh I did not buy my vehicle from them even though they got me in in two days checked out what was needed and I got it back the next day The dealership where I bought it could not get me in for a couple of weeks More

Service schedule and work. I can call for routine service and on occasion(s) emergency service and get a good response. Very good with service schedule and reliable. Jeep is I can call for routine service and on occasion(s) emergency service and get a good response. Very good with service schedule and reliable. Jeep is fixed and running good again and again. Thank you for your help. More

service review When I brought my Jeep in for an oil change my Service Advisor was Sal Sinardi. He was very pleasant to work with. When my jeep was done he went over When I brought my Jeep in for an oil change my Service Advisor was Sal Sinardi. He was very pleasant to work with. When my jeep was done he went over everything with me. He let me know that my Jeep was in good order and went over with me what I might need on my next visit. He was very professional and friendly. On my next visit I hope he again will be my Service Advisor More

RELIABLE I have bought a Dodge Dakota pickup truck and then a Jeep Wrangler here and had them both serviced here exclusively (except the occasional oil chang I have bought a Dodge Dakota pickup truck and then a Jeep Wrangler here and had them both serviced here exclusively (except the occasional oil change). Why? Because they do what they say they will do, when they say they will do it and at the price they say it will cost. And the work done is what is needed and not more (or less) , and they will say when something can wait but will need attention within a certain timeframe. I am not a dummy , I pay attention to my vehicle, and when they have said something like, we noticed the oil pan is just starting to leak and will need a new seal , I already know that. And they said, it can wait. Honest, no crap. So I am sticking with them. More

Service So far each time I did bring I had the service done here, the service team is very friendly and explained everything very well what needs to be done. So far each time I did bring I had the service done here, the service team is very friendly and explained everything very well what needs to be done. More