Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

So I head in for a small problem, my dashboard goes off for a moment and then flips right back on. Day 1 they tell me "it's not your battery and there are no codes for us in the car to look at". Fine, th for a moment and then flips right back on. Day 1 they tell me "it's not your battery and there are no codes for us in the car to look at". Fine, they have to drive it till they reproduce the problem. Day 3 they call "we caused it to happen, it's your battery terminals, it will be 57 dollars to fix it". Sounds good, I call my wife and make plans to pick it up.... then 2 hours later I get a call "Oh it's not the terminals, it's because you have an aftermarket battery, you need to add in a OEM Jeep battery or the codes will keep coming up, and that will cost you 650 dollars."... What?? Suddenly my $57 repair became a $650 repair AND both of the things you told me when you first looked at the battery were lies, not to mention a good new battery should run about $250. More

Do not use their services. I had an error message on my dashboard for my 2019 Durango that stated AWD needs service. Vehicle had 49, 800 miles. Went to Danbury Dodge and t I had an error message on my dashboard for my 2019 Durango that stated AWD needs service. Vehicle had 49, 800 miles. Went to Danbury Dodge and they diagnosed my vehicle needs a new transmission case, costing $4000+, plus they said I needed a new radiator and additional $1900. All which seemed suspect since I have less than 50k miles. After reviewing online that this is a known issue for Durangos, hundreds of reports, I purchased a new mopartransfer case control module for $175 Error messages are gone and further testing showed no issue with Transfer Case as they stated. Saved over $5000 by diagnosing problem myself on the internet as this is a fairly common issue with my year and make. More

Excellent service and very responsive to their clients needs. Staff is very friendly and accommodating. needs. Staff is very friendly and accommodating. More

Peter was great. He takes his job seriously while also humorous to get the customer to relax. He clearly explained everything. He takes his job seriously while also humorous to get the customer to relax. He clearly explained everything. More

Got it done when needed thank you . T h a n k y o u ! T h a n k y o u ! More

Quick and easy experience. Everyone was friendly and service took the time to explain everything to me in detail Everyone was friendly and service took the time to explain everything to me in detail More

I was very pleased with the quality service. and professionalism received. I will use again. and professionalism received. I will use again. More

Our service advisor has a great relationship with us. In fact he was one of the reasons we bought a Dodge Durango In fact he was one of the reasons we bought a Dodge Durango More

Fantastic service department. Knowledgeable fast and helpful as always. Yvonne and the staff kept me up to date Knowledgeable fast and helpful as always. Yvonne and the staff kept me up to date More

I had a great experience with the service department. I had a problem where my Fiat would not start, finally managed to start it, then it would not shut off. Danbury CJDF was able to take my car in right I had a problem where my Fiat would not start, finally managed to start it, then it would not shut off. Danbury CJDF was able to take my car in right away. Peter had excellent customer service, kept me updated about my car, and was very helpful with getting payment arranged with my warranty. Tyler was my technician and he did a great job diagnosing and repairing my car, and also found a few other things wrong that they were able to repair for me, including the serpentine belt, a headlight, and they were even able to do a recall repair. I got my car back in just 2 days when I was fully expecting everything to take at least a week or so. I’m extremely happy and will come here for all future service. Thank you guys! More