Danbury Chrysler Jeep Dodge Ram FIAT

Quentin was a tremendous help in navigating the process of buying a new truck. The truck was spotless when I picked it up. of buying a new truck. The truck was spotless when I picked it up. More

went on a saturday 2/21 to return my lease and look into getting a used vehicle . i was contacted by a salesman named Quentin who our interactions over the phone seemed very rude and dull. instead of being getting a used vehicle . i was contacted by a salesman named Quentin who our interactions over the phone seemed very rude and dull. instead of being informative and explaining things, he responded with "it should be in your lease agreement " while yes it is, but asking someone to explain things in a more understandable way for someone who does not know cars is part of the job wouldn't you say? fast forward to the day of and his tone and demeanor weren't the greatest. we test drive a car and he's not able to tell me much about this vehicle since "i don't sell kias often" . prior to coming i was straight with what i was interested in and told him it would be Kia's or Toyotas. if he did not have much knowledge with Kia's then he should've referred me to another salesman who did. by the end of the sale he mentioned more than 3 times to complete a survey about my experience. the way he approached it gave off the vibe he did not get the best reviews and really wanted customers to complete the review while still sitting in the show room. which makes one uncomfortable and feeling like you need to leave a positive review just in case to not make any problems or have tension. fast forward to 2/25 he calls me to tell me the paper work wasn't all signed and i needed to return back to the dealership asap to get it done. i ask to speak to a manager and express my frustration to be offered "filling up your gas tank " . not a true rectification of the situation . i know now to stay away from this dealership. More

Bad experience. Scheduled a appointment to see a car and traveled a long distance to see it. When I arrived I was told it was sold. A common courtesy call would have Scheduled a appointment to see a car and traveled a long distance to see it. When I arrived I was told it was sold. A common courtesy call would have been nice . No apology was given . I don't know if this is common practice or if there is a communication breakdown with the person scheduling a car appointment and the person selling the vehicle. I will not do business with again. More

Nelly was a true professional and a pleasure to work with. Extremely knowledgeable and made me feel heard as to my needs as a customer. I felt like Nelly was on my side and made my Jeep buying dreams a with. Extremely knowledgeable and made me feel heard as to my needs as a customer. I felt like Nelly was on my side and made my Jeep buying dreams a reality. I would 100% recommend Nelly to anyone looking for a Jeep. More

It was a pleasure working with nelly. She was very knowledgeable and she understood my needs and concerns.She took care of everything for me.Quite happy with my vehicle.Quite happy with th She was very knowledgeable and she understood my needs and concerns.She took care of everything for me.Quite happy with my vehicle.Quite happy with the way she took care of things More

The sales department was very helpful and welcoming with my car shopping experience. Thank you. my car shopping experience. Thank you. More

Harry Shaw was the best salesman I ever meet ! He met all my expectations and he is the outrageous! He met all my expectations and he is the outrageous! More

Harry was awesome love my new Compass. If you are looking for a car go to my man Harry he will take good care of you. If you are looking for a car go to my man Harry he will take good care of you. More

Love my new Jeep. Harry Shah was a true amazing person to deal with.He made the sale truly fun and amazing.Higly recommend him. Harry Shah was a true amazing person to deal with.He made the sale truly fun and amazing.Higly recommend him. More

My most recent vehicle purchased with Harry was our sixth car that we have bought from Danbury Dodge. We are extremely happy with the service that we get from the dealership as well as the several salesman t car that we have bought from Danbury Dodge. We are extremely happy with the service that we get from the dealership as well as the several salesman that we have had the pleasure to deal with. Always a great experience when we go to Danbury Dodge Chrysler! More