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Dana Ford Lincoln - Service Center
Staten Island, NY
2,394 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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This rating includes all service center reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
2,394 Reviews of Dana Ford Lincoln - Service Center
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September 15, 2014
Excellent Service Advisor I needed an inspection, oil change, and to have my front brakes checked. I came in on a Saturday morning without an appointment and was expecting to e I needed an inspection, oil change, and to have my front brakes checked. I came in on a Saturday morning without an appointment and was expecting to either be turned away, stuck there all day, or told to leave the car overnight. Instead, I was greeted by a very knowledgeable service advisor who made sure all of my concerns were addressed. Maureen made sure that my car got into the shop as soon as possible. She showed me to the very nicely furnished lounge and set me up with a complimentary cup of coffee. She came to the lounge to give me an update on the car and let me know when I was almost completed with service. My car was returned to me freshly washed and dried. I look forward to working with Maureen and Dana Motors for all of my future service needs. More
by FiestaLifestyle
Employees Worked With
Maureen Tucci
September 15, 2014
Regular service Had a great service experience at The New Dana Lincoln. Just an oil and filter thing. New building is awesome, people were friendly. Thanks to Maureen Had a great service experience at The New Dana Lincoln. Just an oil and filter thing. New building is awesome, people were friendly. Thanks to Maureen for getting me familiar with that Sync thing, I got it! More
by Tiger40N
Employees Worked With
Maureen Tucci
September 13, 2014
Running board replacement. Joe C I would like to thank Chuck from Dana Ford for the courtesy and respect he displayed when handling the service on my Navigator. Chuck immediately came I would like to thank Chuck from Dana Ford for the courtesy and respect he displayed when handling the service on my Navigator. Chuck immediately came out of the office, asked how he could help, called a mechanic to detect the problem with my Navigator and then kept me updated as to the progress of the work. He offered me a loaner car and informed of other options as a Leasee that I was not taking advantage of at the time. Great guy would highly recommend to all my friends More
by JCipoll
Employees Worked With
Charles Puhan
September 12, 2014
Went in for service and Martin & Jessica were great. Very helpful an very nice to deal with Jessica took care of my issue ASAP. My service experience at Dana ford was very quick and easy. Thank yo Very helpful an very nice to deal with Jessica took care of my issue ASAP. My service experience at Dana ford was very quick and easy. Thank you Jessica for all your help. More
by Demolition
Employees Worked With
Martin Franklin
September 12, 2014
Excellent Service!!! My husband and I own a Ford and a Lincoln and we would never buy any other car. Dealing with Dana Lincoln is a pleasure! From the Sales to the Servic My husband and I own a Ford and a Lincoln and we would never buy any other car. Dealing with Dana Lincoln is a pleasure! From the Sales to the Service Department. We are so thankful that someone like Jessica Albright works in Service. We don't know what we would do without her. She is so accommodating not matter what the situation. Everything just gets done and she finds a way no matter what to make us happy. You really don't mind bringing your car in for service. More
by Dferrisi
Employees Worked With
Martin Franklin
September 12, 2014
oil change and recall Recently took my vehicle in for an oil change , and was told about a recall that it had to be checked for by the service rep. Within a few min. I was Recently took my vehicle in for an oil change , and was told about a recall that it had to be checked for by the service rep. Within a few min. I was told that my vehicle need the recall work done because the car was unsafe to drive, The service rep. Maureen Tucci, set me up with a loaner car Lincoln mks , the same as my vehicle, and off I went. She told me that it may take a few days for the part to come in, and she would call me and update me. As it turned out the vehicle was ready early, she called me right away to let me know. I told her that I would pick it up early the next morning, I arrived at 7am , she explained all of the work that was done the paperwork was ready and the car was washed. Maureen is a very pleasant, and knowledgeable person and is a pleasure to work with. More
by cliffhome
Employees Worked With
Maureen Tucci
September 12, 2014
Excellent customer service!! Bought my Focus in for a repair and was taken care right away. Jeff Pikarsky in service provided great customer service, and got me out quick. Bought my Focus in for a repair and was taken care right away. Jeff Pikarsky in service provided great customer service, and got me out quick. More
by 31coopert
Employees Worked With
Jeff Pikarsky
September 12, 2014
very happy I would like to thank Tom Teta for his great customer service and for making me feel very comfortable in taking time to explain the services needed i I would like to thank Tom Teta for his great customer service and for making me feel very comfortable in taking time to explain the services needed in my vehicle. Also to the Service Director Martin Franklin for assuring me that he is there for my concerns More
by jeaninemmmm
Employees Worked With
tom teta and martin frankli , Martin Franklin
September 10, 2014
ford service I had my car serviced here. Everyone was EXCELLENT. Everyone was friendly and courteous. Especially Elliot lamboy, the service manager. He went out I had my car serviced here. Everyone was EXCELLENT. Everyone was friendly and courteous. Especially Elliot lamboy, the service manager. He went out of his way to accommodate me and my car. Thomas teta was also excellent.!! Elliot is a true professional who would help out his customers and it shows. More
by 22mustangs
Employees Worked With
Elliot Lamboy
August 15, 2014
Wonderful Service I went in to see Martin and was very happy with my experience. Very professional and courteous and actually took the time to help me. 5 star service a I went in to see Martin and was very happy with my experience. Very professional and courteous and actually took the time to help me. 5 star service and completely satisfied. More
by lukespano
Employees Worked With
Martin Franklin
