Dana Ford Lincoln - Service Center

a truly pleasant experience I recently took my Lincoln MKX to Dana few a minor service issue. My Service Advisor, Maureen was as helpful, friendly and professional as anyone coul I recently took my Lincoln MKX to Dana few a minor service issue. My Service Advisor, Maureen was as helpful, friendly and professional as anyone could expect. She brought me to a spacious, comfortable place where I could wait. She the took care of my situation, had the car washed and got me out of there in no time. Words cannot express how surprised and pleased I was by this experience. More

best ever! This was the nicest service experience I've EVER seen had! From the time I pulled up, (NO LINE!!) someone came to greet me, they gave me a ride to wo This was the nicest service experience I've EVER seen had! From the time I pulled up, (NO LINE!!) someone came to greet me, they gave me a ride to work and picked me up to retrieve my car when it was ready. I actually felt like a person not just a "job number". Everyone was nice and they even washed my car! I'm actually looking forward to my next scheduled maintenance. More

I'm Coming Back Martin Franklin took care of my concerns and car issues with incredible professionalism, kindness, and moved expeditiously to get me on the road again Martin Franklin took care of my concerns and car issues with incredible professionalism, kindness, and moved expeditiously to get me on the road again. I also appreciate the workers (Jessica & Jeff) that were under his leadership that handled my invoice who exemplified particular care for my car needs. More

Great Made me feel juss like i was home very respectfull fast she was juss a perfect overall no problems at all shes great person to deal wit understand her Made me feel juss like i was home very respectfull fast she was juss a perfect overall no problems at all shes great person to deal wit understand her job and gets the job done More

Excellent service Jeffrey Pikarslay helped me get service for my 2013 Ford Explorer after I had a frustrating blow out on the NJ turnpike. Jeff made this frustrating d Jeffrey Pikarslay helped me get service for my 2013 Ford Explorer after I had a frustrating blow out on the NJ turnpike. Jeff made this frustrating day pleasant with his excellent service. He coordinated the GE fleet service seamlessly and was even kind enough to get me a ride home. Due to his professionalism I will be loyal to this dealership. More

Great and friendly service. Great and friendly service, have to say, one of the most delightful car servicing ever experienced. Hands down, a must if interested in owning a Linco Great and friendly service, have to say, one of the most delightful car servicing ever experienced. Hands down, a must if interested in owning a Lincoln. More

Good experience Jessica was very helpful, friendly and knowledgeable and made my visit to the dealership a good experience. She answered all my questions quickly Jessica was very helpful, friendly and knowledgeable and made my visit to the dealership a good experience. She answered all my questions quickly and was very knowledgeable of the vehicle. More

service Brought car in for recall, (2013 Ford Escape) had to bring car back 3 other times for the same issue. Service reps were great took the car right away Brought car in for recall, (2013 Ford Escape) had to bring car back 3 other times for the same issue. Service reps were great took the car right away, even though I didn't have appointment on the third occasion. and was set up with a rental car at no charge. This problem was a great inconvenience to me, but was handled very nicely. I received my car back the next morning all fixed. I'm thankful for such compassionate and kind people at Dana Ford, Jessica, Jeff and service manager, Elliott were AWESOME!! The newly renovated dealership is a wonderful comfortable place to wait. I have to admit, I did have 2 cups of coffee. Thank You, Tina Alequin More

Stressful situation - happy ending Had some issues with 2014 Escape. Difficult to troubleshoot and fix . Took long time. And through the process we had issues. But Dana's service depart Had some issues with 2014 Escape. Difficult to troubleshoot and fix . Took long time. And through the process we had issues. But Dana's service department made it happen. They have a tough position dealing with irate customers but kudos for the way they handled me! Thanks Dana More

Amazing service associate Maureen Tucci The new service center was incredible. The service associate Maureen Tucci really went out of her way she went above & beyond to make sure I was well The new service center was incredible. The service associate Maureen Tucci really went out of her way she went above & beyond to make sure I was well taken care of. Maureen was extremely friendly and knowledgeable of the services rendered. She made my service visit very pleasurable. I will definitely recommend Maureen's services at Dana to all my friends and family. More