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Dana Ford Lincoln - Service Center
Staten Island, NY
2,303 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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This rating includes all service center reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
2,303 Reviews of Dana Ford Lincoln - Service Center
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November 14, 2009
Waited for two hours for an oil change when I had an apt set. Not only did I have to wait a long time but they were not so nice about making me wait so long. They told me they thought 2 hours was a complt set. Not only did I have to wait a long time but they were not so nice about making me wait so long. They told me they thought 2 hours was a compltely accpetable amount of time to wait and I would have waited even longer if I had a Honda. To top it off they were going to charge me $100 for an oil change. I should have gone to jiffy lube and got an oil change for $30 and waited 20 minutes. I love my MKX but don't think I would buy another one becasue the service is just so bad More
by lmazin
Employees Worked With
service dep.
April 04, 2009
I hate this service department. I made an appointment to bring in my car on Tuesday. I dropped it off on Monday night. I had to call them on thursday to find out what the status of my car was. They final bring in my car on Tuesday. I dropped it off on Monday night. I had to call them on thursday to find out what the status of my car was. They finally said it would be ready on Friday afternoon which it wasn't. Now they said it MIGHT be ready on Monday. This place is a joke. They are worse then Island Ford Service which is hard to believe since that place was a joke. More
by RV
Employees Worked With
Service department
July 18, 2007
Brought my Mustang in under warranty for an ABS light that was on. Took three visits to finally fix the problem, thanks to my troubleshooting. HOW MANY ABS MODULES ARE YOU GOING TO ORDER AND INSTALL BE that was on. Took three visits to finally fix the problem, thanks to my troubleshooting. HOW MANY ABS MODULES ARE YOU GOING TO ORDER AND INSTALL BEFORE YOU FIGURE OUT THAT THE MODULE MAY NOT BE THE PROBLEM!!! Also brought the car in for a clutch replacement under warranty. Ended up not replacing anything becuase I later did the work myself and saw the original clutch. But they gave me an invoice and 50 miles on the car...FRAUDULENT!!! Stay away, very far away!!! More
by CG11
