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Dana Ford Lincoln - Service Center

Staten Island, NY

About
Employees
Reviews
4.3
2,395 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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Call Service Center (718) 983-8700

266 West Service Rd.

Staten Island, NY

10314

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2,395 Reviews of Dana Ford Lincoln - Service Center

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February 03, 2025

Always a great experience. Joe is so helpful and makes it an easy experience. Thanks More

by JLSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Dana Ford Lincoln responded

Thank you for the five-star rating! The team looks forward to working with you again! - Dana Ford

February 03, 2025

Never had a problem with service, though they had my car for 3 months for a door recall and wound up needing a new door, but very happy to have had a loaner! They fixed another recall while there which was More

by lisa217d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Younger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Dana Ford Lincoln responded

Thank you for sharing your experience with us at Dana Ford. We're glad to hear that the loaner vehicle was helpful and appreciate your patience during the recall repairs. If there's anything we can do about the backup alarm, please let us know!

January 31, 2025

Honest reliable service. John was very helpful in helping to find an oil leak that my car had. More

by RICHIED814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jan 31, 2025 -

Dana Ford Lincoln responded

This is great to hear, Richie! Thank you so much! - Dana Ford

January 31, 2025

Dealing with Joe and Ricardo it's was great when my next vehicle is up I will come to Dana because of this experience More

by jadone1983
Recommend Dealer
Yes
Employees Worked With
Joe and Ricardo best experience I ever had leasing a vehicle
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Jan 31, 2025 -

Dana Ford Lincoln responded

We're delighted to hear that Joe and Ricardo made your experience at Dana Ford a memorable one! We look forward to assisting you with your next vehicle when the time comes. Thanks for choosing us!

January 31, 2025

Helped me the best they could with CarShield who are terrible. I would recommend their service dept More

by chrisgooch1871
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Dana Ford Lincoln responded

Hi Chris! Thank you for your feedback! We're glad our service department could assist you the best they could at Dana Ford. We appreciate your recommendation and are always here to help!

January 31, 2025

At first, very good service. I made two rentals with them. On the third rental, after exhausting the entire loan approval process and signing the contract and paying what was agr More

by STALIN_SANCHEZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Dana Ford Lincoln responded

Thank you for reaching out. I'm sorry to hear about this frustrating situation. Please contact me directly so we can address this situation and ensure it's resolved promptly for you. Your feedback is important to us, and we'll do our best to make things right. Respectfully, Keith Curran - Service Director - 718-983-8700 ext 297

January 30, 2025

Dana Ford is very fortunate to have an employee like Collin Romer. Great service and extremely knowledgeable. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Sibbio
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Jan 31, 2025 -

Dana Ford Lincoln responded

Patrick, thank you for recognizing Collin's exceptional service at Dana Ford! We're glad to hear he made a positive impact on your experience.

January 27, 2025

Professionally done but the wait much to long. Timing must improve!!! 2 Ho wait for maintenance is unacceptable. More

by jcm4eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Barbaria
4.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Dana Ford Lincoln responded

Thank you for your feedback on your recent visit to Dana Ford. We apologize for the long wait time and appreciate your patience; we'll work on improving our efficiency to better serve you in the future!

January 27, 2025

I stopped by to make an appointment and was pleased to find out they could take my car then!! Super great for me, in addition to service due, I’d let my inspection run out. All done while I waited. Awesom More

by msalv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know who served me that day
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Jan 27, 2025 -

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford could accommodate you on the spot and take care of everything while you wait! Thanks for sharing your experience, and we're here whenever you need us next.

January 27, 2025

Eddie was extremely helpful. He made my experience stress free. All service men should strive to be just like him! More

by jsg1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie from service
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Jan 27, 2025 -

Dana Ford Lincoln responded

We're delighted to hear that Eddie made your experience stress-free at Dana Ford! Thanks for the kind words, and we'll be sure to share them with him.

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